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Application Support Specialist

2 months ago

Wisconsin Rapids, United States Verso Full time

JOB REQUIREMENTS: Application Support Specialist (Multiple Locations) Job description What if you could go to work and contribute to a sustainable future? Billerud is a leading sustainable packaging materials and paper company. We are passionate paper makers committed to providing the best solutions to our customers. It is our goal to deliver a quality product, on time. We offer competitive compensation, full benefits, opportunities for growth and advancement, and an understanding that our people make us successful. If you are passionate about what you do and driven to do it well, there is a place for you at Billerud Purpose: The Application Support Specialist is accountable for supporting a variety of solutions across the Manufacturing operation. This includes Product Tracking, Time & Attendance, Fiber Procurement, Transportation Management, Safety, etc. The Specialist will utilize requirements gathering, design, analysis and programming skills to solve business problems. This position will function in a self-directed and empowered team setting, with the opportunity to lead, mentor and coach others. Activities will include application architecture, system integration, system configuration, application development, and business process analysis. Key customers will include Mill Operations, Planning Scheduling & Delivery, Finance, Environmental Health & Safety, and Fiber Supply.Qualifications Key Accountabilities: Business Partnership Establish and maintain stakeholder partnerships to understand business goals, issues and provide solution opportunities. Provide subject matter expertise in the understanding of business process and use of the systems and data. Business Analysis Analyze complex business requirements, translating them into detailed requirements which can be understood by the business and delivered by technical resources (both commercial and internal). Work with cross-functional resources to develop functional design documents. Manage the Solution Development Lifecycle. Manage the application lifecycle of IT solutions and processes with a focus on simplicity, reliability, performance and commonality. Define technical options and develop / recommend proposed solutions. Evaluate new versions of software and provide cost-benefit analysis and migration plan for upgrades. Develop and deploy solutions to our customers according to development standards set for Billerud. Talent Development Coach and Mentor less experienced team members. Solution Support Support IT solution availability, reliability, and performance in a 24x7x365 environment. Compliance Provide subject... For full info follow application link. Verso Corporation is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/84F7C05E3C284D90