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Cybersecurity Operations Associate

1 month ago

Austin, United States CAPPS, Inc. Full time
Job Description

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.

Core Values:

• We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students.

• We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students.

• We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students.

• We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them.

The posted salary range budgeted for this position is between $4,848.66 and $6,379.08 monthly. New hires will be typically brought into the agency at a starting salary between the posted minimum and the average pay of employees in their same classification in the Office of Technology unless the average pay exceeds the midpoint for the state position's classification salary group. Offers will be commensurate with the candidate's experience and qualifications and will thoughtfully consider internal pay equity for agency staff who perform similar duties and have similar qualifications. The top half of the posted salary range is generally reserved for candidates who far exceed the requirements and qualifications for the role.

Position Overview

The Cybersecurity Operations Associate assists the Texas Education Agency (TEA) mission to support every Texas public school student to be ready for college, career or the military and understands the Agency must first have a workforce of high-performing individuals who are committed to improving outcomes for Texas students. With this as our guiding principle, the Cybersecurity Operations Associate works closely with TEA's Cybersecurity Operations Team Lead to implement a stake-holder focused Information Security Program to protect the information which is shared with the Agency by the citizens of Texas and Local Education Agencies (LEAs). The Cybersecurity Operations Associate will be responsible for key cybersecurity strategies including:

• Working with the Cybersecurity Operations Team Lead to improve TEA's cybersecurity maturity, following the Texas Cybersecurity Framework

• Following Incident Response processes to ensure swift and proper response to cyber incidents

• Administering security controls to prevent malware delivery, execution, and extent of cyber incidents

This role sits in the Office of Information Technology. The Office of Information Technology (IT) works closely with all agency divisions to implement innovative technology solutions in a cost-efficient manner that supports the goals and priorities of TEA.

Flexible work location within the state of Texas may be considered for qualified candidates.

Please note that a resume is a required attachment for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check.

About Office of IT

The Office of Information Technology works closely with all agency divisions to implement innovative technology solutions in a cost-efficient manner that supports the goals and priorities of the Texas Education Agency. The Office of IT provides efficient technology solutions and stellar customer services to internal staff, 20 Educational Service Centers, and 1,200-plus public-school districts and charter schools. The following services are provided by IT: leadership on IT initiatives; guidance on security/policy issues; new application development/enhancements; software acquisition; technical support; assistance with technical sections of purchasing documents such as Request for Information (RFI), Request for Offers (RFO), Request for Proposals (RFP); and oversight on the data collection process which helps to support and improve outcomes for all of Texas' 5 million-plus students.

Essential Functions

Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.

1. Vulnerability Management: analyzes detected vulnerabilities and prioritizes vulnerabilities for remediation based on enterprise risk tolerances; works closely and collaboratively with relevant stakeholders to get identified vulnerabilities remediated; manages and maintains documentation regarding outstanding vulnerabilities, and remediation effort status; maintains metrics related to vulnerability remediation efforts

2. Cybersecurity Analysis: performs journey-level cybersecurity analysis work; working under general supervision and direction, may provide cybersecurity consultation for TEA projects that align with TEA's Information Security Program; may provide guidance on projects to assess security requirements and controls and to ensure that security controls are implemented as planned. Documents findings as required

3. Incident Response: resolves security issues in diverse and decentralized environments; communicates effectively; detects, investigates, remediates, and recovers from cybersecurity threats across TEA; reports to Cybersecurity Operations Team Lead or designated Incident Response Lead, concerning residual risk, vulnerabilities, and other security exposures, including misuse of information assets and noncompliance

4.Cybersecurity Adviser: assists in advising management and users regarding security policy and procedures

5. Security Operations: assists with maintaining and administering security operation platforms for TEA; assists with defining security configuration and operations standards for security systems, including policy assessment and compliance tools, network security appliances, and host-based security systems

Qualifications:

Minimum Qualifications

• Education: Graduation from an accredited four-year college or university with a degree in a related field

• Experience: At least one [1] year of experience performing analytical work (does not have to be cyber/information security related)

• Substitutions: Education and experience may substitute for one another on a year-for-year basis

Other Qualifications

• Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military

• Team player who is eager to volunteer to assist with projects and learn new skills

• Basic knowledge of Information Technology infrastructure, including routers, switches, firewalls, databases, operating systems, encryption, load balancing, intrusion prevention systems, and network protocols and concepts

• Proficient to advance in use of Excel to analyze and transform raw data

• Must stay current with emerging threats and vulnerabilities (i.e., from vendors, CISA, etc.) and can re-assess/re-prioritize and communicate as changing conditions demand

• Highly organized and effective in managing multiple tasks while maintaining high levels of user satisfaction.

• Ability to manage and communicate expectations appropriately and build long-term relationships

• Ability to interact with personnel at all levels and across all business units and organizations, and to comprehend business imperatives

• Ability to collaborate with external security organizations and other agencies to maintain security preparedness and maintain best practices

• Experience (to include school, labs, self-taught) with vulnerability scanning tools, preferred

• Degree is Cybersecurity, information technology security, computer engineering, computer information systems, computer science, management information systems, math, statistics or a related field preferred

As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the military employment preference.

To review the Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces to each job classification series in the State's Position Classification Plan (provided by the State Auditor's Office), please access the Military Crosswalk (occupational specialty code) Guide and click on the military "occupational category" that corresponds with the state classification in this job posting title.

This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.

No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.