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Human Resources Team Member Concierge

1 month ago

Miami Beach, United States Loews Hotels Full time
Human Resources Team Member Concierge

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

The Human Resources Coordinator is responsible for answering phones, assisting applicants, typing, filing and providing administrative assistance to department employees.

Essential Functions and Responsibilities
Answers Human Resources department phone lines
Greet applicants, team members, and managers
Assists HR Staff, as a generalist in all areas
Hands out applications to applicants
Inputs applications into computer system
Prepare applications packets
Distributes departmental mail
Prepares and reviews Benefit Reports as needed
Distributes parking cards to team members as needed
Updates and maintain Human Resources forms, documents, and other materials
Coordinates monthly benefits enrollment
Prepare and send Cobra letters
Prepare and send 401K letters to eligible team members
Assists the Benefits Manager with all benefits events in the hotel
File and maintain benefit files
Assists in teaching benefits information in Orientation
Assists in employee relations activities including sign-up and mail outs (i.e. movie tickets, name tags, birthday cards, bus passes)
Other duties as assigned

Supportive Functions and Responsibilities
Notifies appropriate individuals fully and completely of all problems and unusual matters of significance
Is polite, friendly, and helpful to guests, management, employees
Attends appropriate hotel meetings and training sessions
Promotes and applies teamwork skills at all times
Executes emergency standards in accordance with hotel standards
Complies with safety regulations policies and procedures
Complies with hotel and department standards, policies, and rules
Remains current with hotel information and changes
Maintains cleanliness and excellent condition of equipment and work area

Qualifications
Excellent communication, organization, and guest relations skills
Proficient in Windows and Microsoft Office
Typing speed 45 WPM +
Able to work a flexible schedule, including weekends and holidays

Experience:
Minimum 2 years administrative office experience