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Human Resources Support Specialist

2 months ago

Miami Beach, Florida, United States Loews Hotels Full time
Human Resources Support Specialist

Join a prestigious hotel renowned for its stunning oceanfront views and exceptional service. Our recently revitalized property has undergone significant enhancements, making it a premier destination in the hospitality industry.


The Human Resources Support Specialist plays a crucial role in facilitating the HR functions by managing communication, assisting candidates, and providing vital administrative support to the HR team.

Key Responsibilities
• Manage incoming calls for the Human Resources department
• Welcome candidates, team members, and management
• Provide assistance to HR personnel across various functions
• Distribute application forms to prospective employees
• Enter applicant information into the HR system
• Prepare and organize application packets
• Handle departmental correspondence
• Generate and review Benefit Reports as required
• Issue parking permits to team members as necessary
• Maintain and update HR documents and materials
• Coordinate monthly benefits enrollment activities
• Prepare and dispatch COBRA notifications
• Send 401K information to eligible employees
• Support the Benefits Manager during hotel benefits events
• Organize and maintain benefit files
• Assist in delivering benefits information during Orientation sessions
• Participate in employee engagement initiatives, including sign-ups and mailings (e.g., movie tickets, name tags, birthday greetings, transit passes)
• Undertake additional responsibilities as assigned

Supportive Functions
• Promptly inform relevant parties of any significant issues or unusual occurrences
• Maintain a courteous, friendly, and helpful demeanor towards guests, management, and colleagues
• Attend relevant hotel meetings and training sessions
• Foster teamwork and collaboration at all times
• Adhere to emergency protocols in line with hotel standards
• Follow safety regulations, policies, and procedures
• Comply with hotel and departmental guidelines and rules
• Stay informed about hotel updates and changes
• Ensure cleanliness and excellent condition of workspaces and equipment

Qualifications
• Strong communication, organizational, and interpersonal skills
• Proficient in Microsoft Windows and Office Suite
• Typing speed of 45 WPM or higher
• Flexibility to work varied schedules, including weekends and holidays

Experience:
• Minimum of 2 years in an administrative office role.