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Field Support Specialist

4 months ago

Greenville, United States Meritage Homes Full time

Responsibilities

The primary objective of this position is to provide support the sales counselors in a Defined Sales Area, enabling them to concentrate on sales conversion. Responsibilities include maintaining the community's appearance, overseeing spec inventory, conducting spec completion walks, managing MLS inventory, and overseeing community signage.

RESPONSIBILITIES

  • Support Meritage sales operations and sales counselors in a Defined Sales Area including but not limited to:
    • Inventory Management
      • Coordinate and sign off Final Walks with Construction
      • Determine if a home is ready for TourFactory and ready to be on MLS
      • Oversees MLS listing and status oversight, including reviewing listing for accuracy, optimized listing verbiage and updated images and coordinate with MLS team for any necessary changes.
      • Review Showcase Home summary vs Kiosk for Cancelled homes
    • Manage Appraisals and be point for access to homes for appraiser.
      • Maintain log of closed homes for appraiser
      • 3rd Party inspection coordination
    • Coordinate with marketing team to ensure proper upkeep and presentation around community and directional signage.
    • Manages placement and upkeep of homesite signage. (sold, available, etc.).
    • Manages Sales Architect to ensure accuracy.
    • Competition Shops
      • Compile a monthly update for salespeople and management in Designated Selling Area.
  • Coordinates with the operations team to ensure the model homes are presented in a manner reflective of Meritage commitment to quality and showcasing our homes to realtors and prospects.
  • Coordinates lockbox technology to provide access to realtors/agents.
  • Manages Utour schedule.
  • Supports and coordinates with field marketing on prospecting efforts largely focused on agents.

Qualifications

  • High School Diploma or equivalent is required.
  • Minimum 2 years of home sales support. New homebuilder experience preferred.
  • Proficient in Microsoft applications including Outlook, Word, Project and Excel.
  • Proficiency in Salesforce preferred
  • Preferred to have experience in local MLS systems
  • Strong Oral/Written Communication and Interpersonal skills; ability to communicate effectively with a high degree of professionalism.
  • Frequent interactions with a wide variety of internal and external contacts, with all levels of authority and responsibility.
  • Ability to react and respond favorably, manage conflict, and resolve problems in a professional manner.
  • Team Player: and demonstrated ability to work within cross-functional teams.

Overview

Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you From the homes we build to the careers we offer, we believe in quality. Meritage Homes is the ENERGY STAR® Partner of The Year in Sustained Excellence for being a leader in protecting the environment and advancing energy efficiency in homebuilding. We are looking for candidates who are excited about furthering their careers, as well as being a part of an organization that helps people live happier, healthier lives. With over 100,000 homes built, Meritage Homes is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.

When joining Meritage Homes, you and your career can benefit in several ways, including:

  • A work environment that encourages creativity and innovative ideas from every level
  • An organization that lives by its core values everyday
  • Team atmosphere where every individual is considered a vital asset.
  • State of the art technology to provide an optimal working environment.
  • A competitive pay structure.
  • Strong benefits
  • Flexibility in work-life integration
  • Team-oriented environment where all individuals play an integral role in the company.
  • Opportunity to further your career in a growing national organization.
  • Maintain a competitive drive to be the best.