Technical Support Specialist

2 weeks ago


Greenville, South Carolina, United States GTN Technical Staffing Full time
Position Overview

We are seeking a skilled Technical Support Specialist to become a vital part of our organization, dedicated to assisting clients in overcoming technology-related challenges.

Key Responsibilities:

  • Deliver comprehensive support for both hardware and software systems
  • Diagnose and resolve client inquiries through multiple communication channels
  • Recommend improvements for existing technology solutions
  • Document customer issues and the corresponding resolutions

Required Qualifications:

  • Previous experience in IT support, customer relations, or related fields
  • Proven ability to build strong relationships with clients
  • Strong analytical and problem-solving capabilities
  • Professional demeanor and a positive attitude
About GTN Technical Staffing

GTN Technical Staffing is a premier staffing agency recognized for its innovative strategies in recruiting for leading Fortune 2000 companies.

Our Services Include:

  • Tailored technical staffing solutions such as SOW, staff augmentation, and direct hire services
  • Specialized offerings in Cyber Security, Digital Services, Field Services, and Professional Services
  • Teams of certified experts trained through technical boot camps and ongoing education
  • Experience since 2000, supporting major corporations in cybersecurity and digital initiatives

Core Values:

  • Commitment to Innovation, Integrity, Strategy, and Efficiency
  • Dedicated and certified team members focused on delivering exceptional service through advanced technologies


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