IT Support Specialist

3 weeks ago


Knoxville, United States Grayson Automotive Full time

Grayson Automotive has an immediate opening

NOTE: This is an onsite position.

The IT Support Specialist provides technical support to end users both locally and remotely. Additional tasks include managing VoIP phones, diagnosing printers, stocking toner, and general administrative tasks within Active Directory.

Major Duties / Responsibilities:

Flexible schedule involving 2 locations in West Knoxville. (½ day at each location or full day at one then the other) Must have reliable transportation

Provide general assistance to end users in the operation and utilization of computer resources

Install computer RAM, hard drives, monitors, printers and other computer related hardware in accordance with standards and specifications

Install application packages and configure systems to support use of the installed software

Maintain documentation and communicate with IT staff effectively

Provide phone support to end users in local and remote locations. Respond, follow up, and document technical support

Contact vendor technical support to obtain product information and escalate support issues as necessary to resolve issues

Maintain up to date knowledge with computer technology, software products and industry developments as appropriate to help the end user community on computer issues.

Other projects as assigned with a wide degree of flexibility, creativity and professionalism expected

Education / Experience / Skill Requirements:

Associate's degree and 1 year of related experience or an equivalent combination of education and training that provides the required knowledge, skills, and abilities

Recognized industry certification or related experience required:

Minimum of 1 year of hands on experience with Windows 7 & 10

Minimum of 1 year of hands on experience with Microsoft Office platforms

Experience installing, configuring and supporting Windows OS, networked and local printers, and business applications

Ability to quickly, and efficiently, analyze technical issues and a proven ability to resolve these issues swiftly and accurately with minimum supervision

Excellent customer service abilities, with a helpful attitude and friendly demeanor

Ability to multi-task on individual projects with limited supervision, as well as collaborate in a team environment

Strong understanding of TCP/IP networking concepts including Ethernet, Routing, DNS, LAN and WAN Support



  • Knoxville, Tennessee, United States TEKsystems Full time

    Mobile IT Support Specialist at TEKsystemsPosition Overview: As a Mobile IT Support Specialist, you will play a crucial role in enhancing the operational efficiency of various locations across the nation.Key Responsibilities:Engage in new store setups, system upgrades, and franchise transitions.Prepare for extensive travel, with expectations of being away...


  • Knoxville, Tennessee, United States TEKsystems Full time

    Position Overview:Our client is in search of a skilled IT Support Specialist to enhance their operational capabilities. This role is pivotal in providing technical assistance across a vast network of locations and devices.Key Responsibilities:Device Management: Responsible for imaging, deploying, and maintaining desktop and laptop computers, along with...


  • Knoxville, Tennessee, United States Knox Area Rescue Ministries Full time

    Position OverviewThe Community Support Specialist fosters a secure, respectful, and welcoming atmosphere by delivering exceptional hospitality and embodying the principles of compassion and service. This role is essential in providing essential support to individuals facing homelessness, helping to inspire hope and commitment to personal transformation. The...


  • Knoxville, Tennessee, United States Evergreen Life Services Full time

    Position OverviewEvergreen Life Services is seeking dedicated individuals for the role of Support Specialist on a PRN basis. This position offers flexible scheduling, allowing you to work between 8 to 28 hours weekly, depending on your availability.Equal Opportunity Employment: We are committed to diversity and inclusion, considering all applicants without...


  • Knoxville, Tennessee, United States All Ways Caring HomeCare Full time

    About All Ways Caring HomeCareWe are a leading provider of in-home care services, dedicated to delivering compassionate and personalized care to our clients. Our team of caregivers is committed to making a positive impact on the lives of those we serve.Job SummaryWe are seeking a skilled and compassionate Caregiver Support Specialist to join our team. As a...


  • Knoxville, Tennessee, United States TEKsystems Full time

    Position Overview: We are looking for a skilled IT Support Specialist to become a vital part of our team. This role is essential in providing technical assistance and support for a wide range of desktop and laptop systems across multiple locations.Key Responsibilities:Technical Support: Deliver comprehensive support for over 5000 computers in a dynamic...

  • IT Support Specialist

    3 weeks ago


    Knoxville, United States Grayson Automotive Full time

    Job DescriptionJob DescriptionGrayson Automotive has an immediate opening!!NOTE: This is an onsite position.The IT Support Specialist provides technical support to end users both locally and remotely. Additional tasks include managing VoIP phones, diagnosing printers, stocking toner, and general administrative tasks within Active Directory.Major Duties /...


  • Knoxville, Tennessee, United States TEKsystems Full time

    Position Overview:Our client is in search of a skilled IT Support Specialist to enhance their operational team. This group is responsible for managing a vast network of over 300 locations and 5000+ PCs nationwide.Key Responsibilities:- Imaging and deploying desktop and laptop systems, along with managing the assets associated with these devices.- Acting as...


  • Knoxville, Tennessee, United States Innovetive Petcare Full time

    Position: Veterinary Client Support Specialist (Part-Time)Department: Reception TeamEmployment Type: Part-TimeLocation: Knoxville, TennesseeCompensation: $17.00 / hourCompany Overview: Innovetive Petcare is committed to delivering outstanding emergency and specialty veterinary services.Our dedicated team provides 24/7 assistance to pets and their owners...


  • Knoxville, Tennessee, United States Stowers Machinery Corporation Full time

    Job OverviewPosition SummaryThe Technical Support Specialist is responsible for delivering Tier 1 assistance by diagnosing, troubleshooting, and resolving IT-related incidents and service requests in accordance with established Service Level Agreements (SLAs). This role involves creating and adhering to documented procedures for supporting and deploying...


  • Knoxville, Tennessee, United States Helen Ross McNabb Center Full time

    Peer Recovery Support SpecialistMake a Positive Impact, Support Recovery, Empower Lives.Are you passionate about assisting individuals in overcoming challenges and improving their mental health?Do you seek a role where your contributions are recognized and valued?Join the dedicated team at the Helen Ross McNabb Center as a Peer Recovery Support...


  • Knoxville, Tennessee, United States Helen Ross McNabb Center Full time

    Peer Recovery Support SpecialistMake a Positive Impact, Support Recovery, Empower Lives.Are you passionate about helping individuals through challenging times?Do you want to be a guiding light for those facing mental health challenges?Join a workplace that values your contributions and dedication.Become a vital part of the Helen Ross McNabb Center as a Peer...


  • Knoxville, Tennessee, United States Helen Ross McNabb Center Full time

    Peer Recovery Support SpecialistMake a Positive Impact in the Lives of Others.Are you passionate about supporting individuals through challenging times?Do you want to be a guiding light for those in need?And do you seek a workplace that values your contributions?Your choice matters—work where you are appreciated.Become a part of the dedicated team at the...


  • Knoxville, Tennessee, United States Sitel Full time

    Customer Financial Support Specialist Role at Sitel Group Sitel Group is on the lookout for a Customer Financial Support Specialist to enhance our team. In this position, you will play a vital role in providing outstanding customer interactions through various communication platforms. Your responsibilities will include assisting clients with any suspicious...


  • Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

    Position OverviewCovenant Health is in search of a dedicated Telecommunications Support Specialist to enhance our operations across various locations. This full-time role is pivotal in the installation, repair, and maintenance of our telecommunications infrastructure, ensuring seamless voice communication.Key ResponsibilitiesAct as the primary liaison for...


  • Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

    OverviewPosition: Telecommunications Support SpecialistLocation: Covering Morristown, Claiborne, and LeConteEmployment Type: Full-Time, 80 Hours per pay period, Day ShiftCovenant Health stands as East Tennessee's premier healthcare network, encompassing 10 hospitals and over 85 outpatient and specialty services, alongside Covenant Medical Group, our rapidly...


  • Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

    OverviewPosition: Telecommunications Support SpecialistLocation: Covering Morristown, Claiborne, and LeConteEmployment Type: Full-Time, 80 Hours per pay period, Day ShiftCovenant Health stands as East Tennessee's premier healthcare network, encompassing 10 hospitals and over 85 outpatient and specialty services, along with Covenant Medical Group, our rapidly...


  • Knoxville, United States Truist Financial Corporation Full time

    This is an office-centric position located at 900 South Gay Street, Knoxville, TN 37902 Provides client and advisor support to a team of Wealth, Legal Specialty or Medical Specialty Group advisors managing a portfolio of high net-worth clients. Close Support Specialist, Wealth, Support, Specialist, Relationship Manager, Leader, Banking, Business Services


  • Knoxville, United States Wakefield & Associates Full time

    Job DescriptionJob DescriptionGeneral Summary of Duties:As an IT Support Specialist 2, you will play a crucial role in providing technical support and assistance to end-users experiencing IT-related issues. You will serve as a point of contact for troubleshooting and resolving common hardware, software, and network problems, ensuring timely and effective...


  • Knoxville, Tennessee, United States Girl Scout Council of Southern Appalachians Full time

    Position OverviewAre you passionate about delivering exceptional customer support through various communication channels? Do you thrive in a role where assisting clients is your primary focus? If you are organized, detail-oriented, and eager to contribute to a nonprofit organization that empowers girls and young women, we invite you to consider this...