Current jobs related to Patient Services Specialist 2 - Austin - Baylor Scott & White Health
-
Patient Services Specialist 2
3 days ago
Austin, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Services Specialist 2 to join our team at Baylor Scott & White Healthcare. As a key member of our patient services team, you will be responsible for providing exceptional administrative support to ensure high-quality, patient-centered care.Key ResponsibilitiesAssist patients and visitors by performing...
-
Patient Services Specialist 2
2 weeks ago
Austin, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Patient Services Specialist 2 provides administrative support in a physician office, clinic, or other operational area to ensure high-quality, patient-centered care. Key responsibilities include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. This role may also involve training and mentoring...
-
Patient Services Specialist 2
2 weeks ago
Austin, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Patient Services Specialist 2 provides administrative support in a physician office, clinic, or other operational area to ensure high-quality, patient-centered care. Key responsibilities include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. This role may also involve training and mentoring...
-
Patient Care Services Coordinator 2
4 weeks ago
Austin, Texas, United States Baylor Scott & White Healthcare Full timePOSITION SUMMARY The Patient Services Specialist 2 plays a vital role in providing administrative support within a healthcare setting, ensuring exceptional, patient-focused care. Responsibilities encompass patient interactions, appointment scheduling, insurance verification, and handling telephone inquiries. This role may also involve mentoring and guiding...
-
Patient Services Coordinator 2
4 weeks ago
Austin, Texas, United States Baylor Scott & White Healthcare Full timePOSITION SUMMARY The Patient Services Coordinator 2 plays a vital role in providing administrative support within a healthcare setting, ensuring that patients receive exceptional, patient-focused care. Responsibilities encompass patient interactions, appointment scheduling, insurance verification, and managing phone communications. This role may also involve...
-
Patient Relations Specialist
1 day ago
Austin, Texas, United States Epiphany Business Services, LLC Full timeJob Title: Patient Relations SpecialistAre you passionate about delivering exceptional patient care and experience? Do you have excellent communication skills and a strong customer service background? We are seeking a highly motivated and detail-oriented Patient Relations Specialist to join our dynamic team at Epiphany Dermatology.Job Summary:The Patient...
-
Patient Services Specialist
3 weeks ago
Austin, United States Baylor Scott & White Health Full timeJOB SUMMARYThe Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.ESSENTIAL FUNCTIONS...
-
Patient Services Specialist 3
4 months ago
Austin, United States Baylor Scott & White Health Full time**JOB SUMMARY** The Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. This senior level position handles more complex tasks and escalations, assists the supervisor in training staff,...
-
Medical Assistant
2 weeks ago
Austin, Texas, United States Crossover Health Management Services Inc. Full timeAbout Crossover Health Management Services Inc.Crossover Health Management Services Inc. is a pioneering healthcare organization that is revolutionizing the way healthcare is delivered. Our mission is to provide high-quality, patient-centered care that is accessible, affordable, and effective.Job SummaryThe Medical Assistant - Patient Experience Specialist...
-
Patient Care Evaluation Specialist
3 weeks ago
Austin, Texas, United States Kindred Healthcare Full timePosition Overview:As a Patient Care Evaluation Specialist at Kindred Healthcare, your primary responsibilities will include:Conducting Comprehensive Assessments: Evaluate patients to determine their eligibility for admission into our healthcare system.Building Relationships: Foster and maintain strong connections with existing referral sources to ensure a...
-
Medical Assistant
3 weeks ago
Austin, Texas, United States Crossover Health Management Services Inc. Full timeAbout Crossover Health Management Services Inc.Crossover Health Management Services Inc. is a leading healthcare organization that is revolutionizing the way healthcare is delivered. Our mission is to provide high-quality, patient-centered care that is accessible, affordable, and effective.Job SummaryThe Medical Assistant - Patient Experience Specialist role...
-
Patient Services Specialist 3
2 weeks ago
Austin, Texas, United States Baylor Scott & White Health Full timeJob SummaryThe Patient Services Specialist 3 provides high-level administrative support services in a healthcare setting, ensuring exceptional patient care. This senior-level position handles complex tasks, assists in training staff, and serves as a backup supervisor.Key ResponsibilitiesAssists in the hiring process and serves as a peer interviewer.Performs...
-
Patient Access Specialist
4 months ago
Austin, United States Advanced Pain Care Full timeJob DescriptionJob DescriptionDescription:***Monthly discretionary bonus******Salary starting $20.00 per hour and up*****Medical, dental, vision benefits effective 1st of the month following hire date.Patient Access Specialist Job Purpose:The Patient Access Specialist (PAS) is responsible for professionally and enthusiastically answering incoming calls and...
-
Patient Referral Specialist
4 weeks ago
Austin, Texas, United States Woundlocal Full timeBecome a Vital Part of Our Healthcare TeamWe are seeking dedicated Administrative Medical Professionals to enhance our virtual and mobile healthcare services. We have two full-time openings:Patient Referral Specialist - Requires a minimum of 4 years of administrative support experience in a clinical environment.Benefits Verification and Pre-Authorization...
-
Patient Care Administrative Specialist
4 weeks ago
Austin, Texas, United States Baylor Scott & White Healthcare Full timePOSITION SUMMARY The Patient Services Specialist 2 plays a crucial role in delivering administrative support within a healthcare setting, ensuring that patients receive exceptional, patient-focused care. Responsibilities encompass patient interactions, appointment scheduling, insurance verification, and managing phone communications. This role may also...
-
Security Officer 2
1 week ago
Austin, Texas, United States Baylor Scott White Health Full timeJob SummaryThe Security Officer 2 provides a safe and secure environment for patients, visitors, medical staff, and employees at Baylor Scott White Health. This role involves patrolling assigned areas, detecting potential safety hazards, and promoting good public and staff relations.Key ResponsibilitiesPatrol assigned areas to ensure a safe and secure...
-
Patient Service Representative
2 weeks ago
Austin, Texas, United States US Radiology Specialists Full timeAbout the RoleWe are seeking a highly skilled and patient-focused professional to join our team as a Patient Service Representative at our Northwest location in Austin, TX.Key ResponsibilitiesSchedule patients for diagnostic exams and procedures with precision and attention to detail.Assist with authorization and verification processes to ensure seamless...
-
Client Services Coordinator
2 weeks ago
Austin, Texas, United States Community Medical Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Client Services Coordinator to join our team at Community Medical Services. As a key member of our front office team, you will be responsible for providing exceptional patient experience and ensuring the smooth operation of our clinic.Key ResponsibilitiesClient Greeting and Support: Greet and...
-
Patient Services Coordinator
4 weeks ago
Austin, Texas, United States Orthopedic Specialists of Austin Full timeJob OverviewOrthopaedic Specialists of Austin is seeking a dedicated full-time Front Desk Associate to join our Registration team. In this role, you will play a crucial part in facilitating the daily operations of our facility, ensuring a seamless experience for our patients.Key Responsibilities:Manage the checkout process for patients after their...
-
Patient Service Representative
3 weeks ago
Austin, United States Touchstone Medical Imaging, LLC Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Northwest location in Austin, TX. Benefits: We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program. You will share in the Touchstone...
Patient Services Specialist 2
3 months ago
This is a hybrid role that will allow up to 75% remote work if desired. This role primarily supports data entry and referral scheduling with back-up responsibilities for department check-out, as needed.
JOB SUMMARY
The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior Patient Services Specialists.
ESSENTIAL FUNCTIONS OF THE ROLE
-
Assists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries. Arranges follow-up visits and referral appointments.
-
Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas.
-
Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generates daily payment reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. Discusses financial arrangements with patients, as requested.
-
Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately.
-
Aids with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests. Retrieves, transports, sorts and files medical records. Copies medical records chart for patient transfers and referrals as requested.
-
Helps in training, mentoring and providing help to junior staff as requested.
KEY SUCCESS FACTORS
-
Excellent listening, social and communication (oral and written) skills, and professional, good and respectful telephone etiquette. Ability to adjust communication style to suit different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious and tactful.
-
Knowledge of patient registration procedures and documentation.
-
Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process
-
Skilled in the use of personal computers and related software applications.
-
Skilled in preparing and maintaining patient records.
-
Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment.
-
Able to mentor and train staff.
BENEFITS
Our competitive benefits package includes the following
-
Immediate eligibility for health and welfare benefits
-
401(k) savings plan with dollar-for-dollar match up to 5%
-
Tuition Reimbursement
-
PTO accrual beginning Day 1
Note: Benefits may vary based on position type and/or level
QUALIFICATIONS
-
EDUCATION - H.S. Diploma/GED Equivalent
-
EXPERIENCE - 1 Year of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
