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Bilingual Appointment Coordinator
1 month ago
FHIA is hiring immediately for On-Site Appointment Coordinators to join our team in Fort Lauderdale, FL Our high-performing team benefits from our uncapped earning potential with the opportunity to make up to $60,000+/yrIf you are someone who is money-motivated and enjoys being in control of your earning potential, this is the role you've been looking for - You don't want to miss out on this opportunity to join one of the fastest growing home improvement companies in the United States
What Can We Offer You:
- Hiring immediately for our next training class
- Guaranteed hourly base plus UNCAPPED bonus and commission structure - potential to earn up to $60,000+ per year
- Full Time benefits, PTO, 401K
- Receive world-class customer focus, experience, and sales trainings
- Work with a team of talented, professional, and fun individuals who enjoy what they do
- Career development opportunities with clear career pathing
- Represent high quality products with the leading professionals in the industry
- Handle Inbound calls from various sources including; TV, Radio, Direct Mail, Facebook, Search, and various other internet sources
- Review internal data through CRM systems to ensure accuracy and prevent overbooking with product specialists
- Make Outbound calls to assist with scheduling or rescheduling of appointments
- Collaborating with the production, marketing, and sales teams to enhance customer services and brand awareness
- Maintain a knowledge base of products and services and assist call center representatives with difficult product questions
- 1+ years of customer support, call center or a similar experience preferred
- Bilingual skills in both English and Spanish - speaking, reading, writing
- Experience handling inbound and outbound calls in a goal-oriented environment
- Providing customers an amazing experience
- Excellent computer and voice skills with attention to detail
- Positivity, Flexibility, Determination and a persuasive personality
- High energy and willingness to learn
- Must be tech-savvy and familiar with data entry and Microsoft Office
- Scheduling availability between 11am to 8pm, with at least 1 weekend day availability
Criminal Background Checks.
FHIA provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status