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Bilingual Spanish Front Office Coordinator

2 months ago

Fort Lauderdale, Florida, United States CareMax Inc Full time
Position Overview

About CareMax Inc: At CareMax, we are driven by a commitment to serve our community with compassion, respect, and integrity. Our mission is to deliver exceptional healthcare services to seniors, ensuring they receive the quality care they deserve. Join our dedicated team and experience the difference of working with a company that values health and humanity.

What We Offer:

  • Continuous professional development through CareMax University
  • Generous Paid Time Off starting at 18 days
  • 8 paid holidays plus an additional floating holiday
  • 401(k) retirement plan with company contributions
  • Comprehensive health insurance options

Your Role:

The Front Office Coordinator is responsible for welcoming, guiding, and scheduling patients and visitors. This position acts as a vital link between patients and our healthcare team. Availability: Monday to Friday, 8 AM to 5 PM

Qualifications and Skills:

  • High School Diploma or equivalent required.
  • Strong organizational and interpersonal abilities.
  • Preferred: Minimum of 1 year experience in a medical reception role.
  • Proficiency in both English and Spanish, with excellent grammar and communication skills.
  • Familiarity with Microsoft Office and basic computer operations.
  • Bilingual proficiency in English and Spanish is highly desirable.

Key Responsibilities:

  • Answer incoming calls professionally and courteously.
  • Manage appointment scheduling and follow up on rescheduling and missed appointments.
  • Screen and direct incoming calls effectively.
  • Receive and relay messages through various communication methods.
  • Greet patients and visitors warmly, directing them to the appropriate areas.
  • Facilitate patient check-in and check-out processes using the EMR system.
  • Collect and process co-payments and other payments, ensuring accurate end-of-day reconciliation.
  • Verify patient insurance information prior to service delivery.
  • Update medical records and computer systems with new patient information.
  • Sort and distribute mail, medical records, and other correspondence to relevant departments.
  • Participate in staff meetings and educational sessions.
  • Maintain a positive, respectful, and professional demeanor at all times.
  • Perform additional duties as assigned.

Join the CareMax Family: Become a part of our mission to enhance lives through compassionate healthcare. We are proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace.