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Client Services Associate

3 months ago

Austin, United States Solomon Page Full time

Our client, a national financial services company, is looking to hire a Client Services Associate in Austin, TX.

Responsibilities:

  • Manually putting bills in order & Verifying accuracy of bill data and being able to identify and correct any errors.
  • Deliver exceptional client service in a high-volume production environment
  • Manage assigned processes and inventory to meet deadlines
  • Effectively display the ability to manage time well by completing all work types within the established deadlines, set appropriate work-related priorities, concentrate on the main objectives, and avoid unnecessary interruptions
  • Research, collect and fill gaps for missing data to ensure accuracy
  • Utilize various tools to analyze, query, and manipulate data according to defined business procedures
  • Adhere to all required company and client driven standards and/or Service Level Agreements (SLAs)
  • Duties may vary based on area of focus (Payments, Refunds, Procurement, Field Procurement, Non-Escrow, Funds Management, Flood Search, Tax Search, Data Integrity, Commercial Tax, Mail Correspondence
Required Qualifications:
  • High School Diploma
  • 1-2 years of customer service/office administration experience.
  • Must be proficient with Microsoft Office Suite products including Word, Outlook, and Excel.
  • Good customer service and phone skills are required.
If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefits program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit, and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , Twitter , and LinkedIn .

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