Talent Development Manager

6 days ago

Memphis, United States Orion Federal Credit Union Full time
This role is an onsite opportunity at Orion FCU headquarters in Downtown Memphis.

POSITION PURPOSE

The Talent Development Manager plans, develops, implements and administers training and development programs for employees. The manager also acts as liaison and advisor to the organization's leadership and facilitates initiatives across the organization. Applies in-depth disciplinary knowledge to manage and coordinate organization-wide efforts to ensure organizational training programs and performance management are developed and aligned using a data-driven focus that sets priorities for improvements aligned to ongoing strategic initiatives. This position also partners with HR Generalist in developing full life cycle recruitment model to source the best talent for the credit union as well as maintain effective programs for retention, career-pathing, promotion, and succession planning.

Integrates subject matter and industry expertise within organizational training created in partnership with subject-matter-experts. Requires in-depth understanding of how areas collectively integrate within the sub-function of Human Resources as well as coordinate and contribute to the objectives of the function and overall business. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams and serves as coach and mentor to other department managers within areas of expertise.

Involved in coaching and training of new employees. Significant impact in terms of project size by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams are directly affected by the performance of the individual.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Liaise with subject matter experts, trainers, and managers to identify training needs, and develop training plans to close skill & knowledge gaps aligned with career-pathing models, creating and driving training solutions for continuous improvement.

2. Complete annual needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.

3. Analyze and interpret data from various department metrics/reports, identify trends, provide insights and recommend key actions related to training needs and process improvement.

4. Leverage full learning management system capability to aid understanding and enable employees unfamiliar with data analysis and technology to easily gain basic understanding and interpret insights.

5. Partner with the Director of Human Resources to collect, coordinate, and analyze aggregate data for talent pool and translate those data into insights through data analysis that drives deliberate action plans at the appropriate levels and informs targeted leadership development.

6. Design, develop, and conduct training programs for management and employees.

7. Research and guide the development of Performance Management training programs that focus on enabling the workforce to achieve improvements with priority organizational concerns.

8. Provide professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal bench of top talent.

9. Align with a project benefit tracking process to link procedures, project scope, and financial accuracy.

10. Be accountable for end to end capacity/financial impact analysis for training related initiatives including return on investment estimates.

11. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the credit union's reputation and safeguarding Orion, its members and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

12. Support a continuous improvement culture, guiding a team which owns business processes and initiatives focused on consistently improving the quality, productivity and efficiency of employee learning and development.

13. Perform other related duties and functions as assigned.

QUALIFICATIONS:

EXPERIENCE

- 8-10 years of broad HR/Training experience including talent management and performance management.

- Experience designing, developing and supporting organization-wide training programs that cover performance management, talent development, coaching, succession planning, data analytics and relationship management.

- Previous experience recruiting in multiple discipline areas and levels, including hiring for nonexempt, exempt and leadership positions.

- Previous experience in capturing metrics and producing various employment reports.

EDUCATION

- Bachelor's degree in human resource management or related field.

- Current SHRM-CP, SHRM-SCP, PHR, SPHR, CPLP, CPTD certifications preferred, or the ability to obtain certification within one year of employment required.

SKILLS

- Process oriented; able to analyze current processes, suggest and define improvements; able to analyze raw data and draw conclusions.

- Excellent verbal and written communication skills, with an ability to escalate issues to management. Excellent interpersonal skills, problem solving, team work and analytical skills.

- Comfortable working in an ambiguous environment with minimal or offsite supervision.

- Ability to multitask in a high pressure environment and work under tight deadlines.

- Highly collaborative, team orientated and a strong consensus builder.

- Ability to lead initiatives and motivate diverse teams in multiple locations to support delivery of objectives.

- Self-motivated and well organized. Proven track record; ability to handle multiple tasks, prioritize accordingly and make decisions as required.

- Excellent presentation skills and PowerPoint use.

- Excellent analytical skills including MS Excel use.

- Must be a self-starter with the ability to set high standards of deliverables. - - - - Highly developed attention to detail.

- Knowledge of the financial services industry.

Successful candidates must pass pre-employment credit checks, background checks, and drug screens.

Orion FCU is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin or any other federal or state protected class. We maintain a drug-free workplace and perform pre-employment substance abuse testing. If you are unable to complete this application due to a disability, contact us to ask for an accommodation or an alternative application process.

Other details
  • Pay Type Salary
  • Required Education Bachelor's Degree


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