Operations Manager

2 hours ago


Memphis, Tennessee, United States Orion Talent Full time

Job Title: Operations Manager

Job Summary:

We are seeking an experienced Operations Manager to lead our technical service group. The successful candidate will have a strong background in managing technical operations, customer service, and team leadership.

Responsibilities:

* Manage day-to-day operations of a work section of a commercial calibration and repair laboratory to meet and exceed customer requirements and company objectives.

* Serve as a leader and set an example of embodying the principles of company's Mission in Service.

* Manage the work section to budgeted financial objectives with Profit and Loss (P&L) responsibilities.

* Assist in maintaining appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).

* Instill operational process efficiencies to reduce costs and provide technical support for sales and operational efforts.

* Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.

* Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.

Requirements:

* Experience managing a technical service group at a company in a relevant or comparable industry.

* At least 10 years' experience in the Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable.

* At least 2 years' experience as a section lead or supervisor.

* Knowledge of MS Office applications.

* Ability to manage and motivate employees.

About Orion Talent:

Orion Talent is a leading provider of talent acquisition and management solutions. We are committed to helping our clients find the best talent for their businesses. If you are a motivated and experienced Operations Manager looking for a new challenge, please apply today.


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