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Patient Service Representative

2 months ago

Riverton, United States Granger Medical Full time

Patient Service Representative - Operator

Granger Medical Clinic is one of the largest independent, physician-owned medical clinic groups in Utah. Care is our mission. It's our shared vision.

We are looking for a Bilingual Spanish Operator to help backfill our position for our busy office answering the phones and scheduling for 8 Providers in Pediatrics, Family Medicine, and Internal Medicine. We are looking for a friendly, pleasant, professional Patient Service Representative to join our team. This patient Service Representative will work with the phone team in handling the phone calls our clinic receives from our patients. At Granger Medical Clinic, exceptional care comes from all of us; and we are in need of a patient service representative to join us in our mission of providing excellent patient care.

Are you looking for an opportunity to continue on progressing in the medical field? If so, this might be what you have been looking for. Your experience in the medical field as a medical receptionist, front office, or patient service rep will be a great asset to our clinic.

Schedule: Monday - Friday, 7:30 a.m. to 4:00 p.m.

Knowledge, Skills, and Abilities:

  • Excellent customer service, communication, multi-tasking and organizational skills.
  • Typing / keyboarding skills
  • Must be a team player and enjoy working with people.
  • Must be able to read, understand and communicate in English.
  • Additional languages helpful.

Essential Functions and Duties:

  • Greet patients presenting for medical or other services in a courteous manner.
  • Answer telephones in a professional manner.
  • Scheduling appointments in accordant with established procedures.
  • Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
  • Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
  • Other duties as assigned.

Education and Experience:

  • High School Graduate or G.E.D. equivalent.
  • 1- 2 year of Medical Receptionist or Patient Service Rep experience preferred.
  • 1 year Medical Front Office experience

Physical Requirements and Working Conditions:

  • Standing and walking for extended periods, Lifting up to 50lbs.
  • Repetitive motion associated with operating a computer and other office equipment.
  • Inside, climate-controlled working conditions.

Granger Medical Clinic offers competitive wages and excellent benefits. Benefits include:

  • Vision
  • Dental
  • Medical
  • Sick Leave
  • Paid Time Off
  • Life Insurance
  • Paid Maternity Leave
  • Tuition Reimbursement
  • Short- and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Health Savings and Flexible Spending Accounts
  • 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

The salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.