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Registration Services Coordinator

2 months ago

Riverton, Utah, United States R1 RCM Full time

Position: Customer Service Representative

Department: Patient Services

Job Overview:

As a Customer Service Representative at R1 RCM, you will play a crucial role in our healthcare environment. You will be the initial point of contact for patients, assisting them during the registration process. Your ability to gather information accurately and with empathy will be essential in creating a welcoming atmosphere.

Work Schedule:

Monday, Tuesday, Thursday, Friday: 12:00 PM - 6:00 PM & Saturday: 8:00 AM - 12:00 PM

Key Responsibilities:

  1. Data Entry: Utilize various computer systems to input patient information efficiently. You will be expected to navigate multiple software applications while maintaining a high level of accuracy.
  2. Patient Interaction: Provide compassionate support to patients who may be anxious or uncertain. Your role involves active listening and addressing their concerns to help ease their worries.
  3. Dynamic Environment: Prepare for a fast-paced work setting where adaptability is key. Each interaction is unique, and you will need to respond to varying patient needs promptly.
  4. Team Collaboration: Join a supportive team dedicated to your professional growth. This position serves as a stepping stone in your healthcare career at R1 RCM.

Diversity and Inclusion:

At R1, we are committed to fostering an inclusive workplace. We celebrate diversity and are proud to be an equal opportunity employer, ensuring a work environment free from discrimination and harassment.

Qualifications:

High School diploma or equivalent is required. No prior healthcare experience is necessary, as we provide comprehensive training.