Patient Services Associate
1 week ago
Position: Customer Service Representative
Department: Patient Services
Job Overview:
As a Customer Service Representative at R1 RCM, you will play a vital role in our healthcare environment. You will be the initial point of contact for patients, providing essential support during their registration process. Your ability to gather information efficiently and with empathy will help establish trust and ease any concerns patients may have.
Key Responsibilities:
- Information Intake: Utilize various computer systems to accurately collect and input patient data. You will need to navigate multiple applications while ensuring precision in your work.
- Patient Interaction: Engage with patients who may be anxious or uncertain. Your role is to listen attentively and provide reassurance, making them feel comfortable during their visit.
- Dynamic Environment: Expect a fast-paced setting where each interaction is unique. Adaptability is essential as you will encounter diverse situations that require quick thinking.
- Team Collaboration: Work alongside a supportive team that values your professional growth. This position serves as a stepping stone in your healthcare career with R1 RCM.
Diversity and Inclusion:
At R1, we are dedicated to fostering an inclusive workplace. We celebrate diversity and are proud to be an equal opportunity employer. We do not discriminate based on any protected characteristic and are committed to maintaining a harassment-free environment.
If you require assistance during the application process, please reach out for support.
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