Current jobs related to Sr. Field Service Technician - Glen Burnie - Rivian

  • Senior Field Service Technician

    3 days ago

    Glen Burnie, Maryland, United States Rivian Full time

    About RivianRivian is a pioneering electric vehicle manufacturer dedicated to creating a sustainable future. As a company, we challenge conventional thinking and strive for excellence in everything we do. Our team is passionate about innovation, quality, and customer satisfaction.Job SummaryWe are seeking a highly skilled Sr. Field Service Technician to join...

  • Field Service Power Generation Technician

    2 weeks ago

    Glen Burnie, Maryland, United States Cummins Full time

    Job Title: Field Service Power Generation TechnicianCummins is seeking a skilled Field Service Power Generation Technician to join our team in Glen Burnie, MD.Job Summary:We are looking for a talented Field Service Power Generation Technician to provide technical support and maintenance services for our power generation products. The successful candidate...

  • Field Service Technician II

    1 week ago

    Glen Burnie, Maryland, United States Rivian Full time

    About RivianRivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and exceptional customer experiences. Our mission is to empower individuals to explore the world without compromising the planet.Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Rivian. As a key...

  • Field Service Technician

    3 weeks ago

    Glen Burnie, Maryland, United States Rivian Full time

    About RivianRivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and exceptional customer experiences. Our mission is to empower people to explore the world without limits, while protecting the environment for future generations.Job SummaryWe are seeking a highly skilled and customer-focused Field...

  • Senior Field Service Technician

    2 weeks ago

    Glen Burnie, Maryland, United States Rivian Full time

    About RivianRivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and exceptional customer experiences.Job SummaryWe are seeking a highly skilled and experienced Senior Field Service Technician to join our team. As a key member of our service organization, you will be responsible for delivering...

  • Senior Field Service Technician

    2 weeks ago

    Glen Burnie, Maryland, United States Rivian Full time

    About RivianRivian is a pioneering company that's revolutionizing the automotive industry with its innovative electric vehicles. Our mission is to keep the world adventurous forever, and we're seeking talented individuals to join our team.Job SummaryWe're looking for a highly skilled and experienced Senior Field Service Technician to join our team. As a key...

  • Field Support Technician

    2 weeks ago

    Glen Burnie, Maryland, United States H&R Block Full time

    Job Title: Field Support TechnicianWe are seeking a highly skilled Field Support Technician to join our team at H&R Block. As a Field Support Technician, you will be responsible for providing technical support to our clients in the field, ensuring that they have the necessary tools and resources to operate efficiently and effectively.Key...

  • Senior Field Service Technician

    6 days ago

    Glen Burnie, Maryland, United States Rivian Full time

    About RivianRivian is a pioneering company that's revolutionizing the electric vehicle industry. Our mission is to create a world where adventure knows no bounds, and our vehicles are the key to unlocking it.Job SummaryWe're seeking a highly skilled and experienced Senior Field Service Technician to join our team. As a key member of our service operations,...

  • Senior Field Service Technician

    2 weeks ago

    Glen Burnie, Maryland, United States Rivian Full time

    About RivianRivian is a pioneering company that's revolutionizing the automotive industry with its innovative electric vehicles. Our mission is to empower people to explore the world without limits, while protecting the environment for future generations.Job SummaryWe're seeking a highly skilled and experienced Senior Field Service Technician to join our...

  • Field Support Technician IFA

    3 days ago

    Glen Burnie, Maryland, United States H&R Block Full time

    Job SummaryAs a Field Support Technician IFA at H&R Block, you will be responsible for providing technical support to our retail tax offices worldwide. This includes providing break-fix services for PC, peripheral, network, and software issues, as well as troubleshooting and resolving technical problems. You will work closely with our team to identify and...

  • Service Technician

    1 month ago

    Glen Burnie, Maryland, United States Fairbanks Scales Full time

    About the RoleWe are seeking a skilled Scale Technician to join our team at Fairbanks Scales Inc. As a Scale Technician, you will be responsible for installing, calibrating, and repairing various types of scales and weighing systems.Key ResponsibilitiesInstall, calibrate, service, and repair various types of scales and weighing systems.Document calibration...

  • Field Support Technician IFA

    2 weeks ago

    Glen Burnie, Maryland, United States H&R Block Full time

    Job SummaryWe are seeking a highly skilled Field Support Technician IFA to join our team at H&R Block. As a Field Support Technician IFA, you will be responsible for providing technical support to our retail tax offices worldwide.Key ResponsibilitiesProvide technical PC, peripheral, network, and software break-fix support to retail tax offices...

  • Field Service Technician II

    2 months ago

    Glen Burnie, United States Rivian Full time

    About RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and...

  • Service Technician

    4 weeks ago

    Glen Burnie, Maryland, United States YorkHoist Full time

    Job OverviewWe are seeking a highly skilled and experienced Service Technician to join our team at YorkHoist, a fast-growing family-owned and operated business. As a Service Technician, you will be responsible for providing top-notch service and support to our clients, ensuring their equipment is running smoothly and efficiently.Key ResponsibilitiesPerform...

  • Electrical Foreman

    1 week ago

    Glen Burnie, Maryland, United States Hawkins Electric Service Full time

    Job OverviewWe are seeking a highly skilled Electrical Foreman & Service Technician to join our team at Hawkins Electric Service.As a key member of our team, you will be responsible for performing electrical installations and repairs, maintaining a strong working relationship with clients, and ensuring all work is completed to code.Key...

  • Field Service Technician

    4 weeks ago

    Glen Allen, Virginia, United States Iron Bow Technologies Full time

    Job Title: Field Service TechnicianIron Bow Technologies is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support to our clients in the Richmond, VA area.Key Responsibilities:Provide end-to-end IT infrastructure support to clientsInstall, maintain, and repair...

  • Hyundai Service Technician

    4 weeks ago

    Glen Burnie, Maryland, United States Bob Bell Ford Hyundai Full time

    Job SummaryWe are seeking a highly skilled Hyundai Service Technician to join our team at Bob Bell Hyundai. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction by providing exceptional service and repair work on Hyundai vehicles.ResponsibilitiesPerform routine maintenance tasks such as...

  • Field Service Technician

    2 weeks ago

    Glen Allen, Virginia, United States Iron Bow Technologies Full time

    Job Title: Field Service TechnicianIron Bow Technologies is seeking an experienced IT Support professional to join our team as a Field Service Technician. As a Field Service Technician, you will be responsible for delivering exceptional IT support to end-users in Richmond, VA.Key Responsibilities:Provide comprehensive and timely resolution of all end-user...

  • Automotive Service Technician

    2 weeks ago

    Glen Burnie, Maryland, United States JBA Chevrolet Full time

    Join Our Team at JBA ChevroletWe are seeking a highly skilled and motivated Automotive Service Technician to join our team at JBA Chevrolet. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction by providing exceptional service and repair work on our Chevrolet vehicles.ResponsibilitiesTest...

  • Service Technician

    1 week ago

    Glen Burnie, Maryland, United States YorkHoist Full time

    Job OverviewWe are seeking a highly skilled Service Technician to join our team at YorkHoist, a fast-growing family-owned and operated business. As a Service Technician, you will be responsible for providing exceptional client service and satisfaction using the latest trends and technology.Key Responsibilities:Abide by all company and departmental...

Sr. Field Service Technician

3 months ago

Glen Burnie, United States Rivian Full time
About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

The Sr. Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.

Responsibilities

  • Initially help support pre-production vehicle builds, including assisting cross functional teams
  • Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant
  • Operate remotely until the local service center opens, if applicable
  • Follow Rivian repair procedures with efficiency without compromising quality and safety
  • Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles
  • Assist or support vehicle repairs in a setting outside of a service center
  • Conduct road tests on vehicles to ensure quality of the repair
  • Perform necessary parts operations such as parts ordering, receiving, shipping and inventory
  • Stay up to date with technical skills and required training
  • Support campaigns and containment initiatives
  • Maintain and process accurate expense reporting as needed
  • Maintain high quality work and efficiency while working with little supervision
  • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
  • Provide service support to the field to support the Service organization
  • Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment
  • Additional plant support, including travel, may be required depending on business need
Qualifications
  • HS Diploma or GED preferred
  • Graduated from an accredited automotive repair school preferred
  • 5 or more years' experience in a traditional automotive repair shop preferred
  • Proficient in using hand tools and power tools
  • Proficient in navigating a laptop or computer in a windows or Mac environment
  • Know basics of diagnosis and workflows
  • Able to read electrical schematics
  • Limited Diagnostic exposure
  • Understands how high voltage and low voltage electricity works (basic electricity theory)
  • Able to perform tire repair and vehicle alignment
  • Some hybrid repair background is a plus
  • Can diagnose and explain basic vehicle electronic communications like the CAN Bus system
  • Ability to drive non-commercial truck and trailer preferred
  • Ability to travel up to 75% of the time, or as needed
  • Must possess a valid driver's license, and maintain a clean driving record
  • No driving related suspensions or revocation of Driver License (within a 3-5year period).
  • Parts department and billing experience preferred
  • Experience using a work order management system including repair documentation
  • Experience working in start-up environments preferred
  • Exhibits patience and eagerness to learn
  • Remains positive when dealing with difficult situations
  • Strong organizational and time management skills along with attention to detail
  • Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)
  • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
  • Ability to read and speak fluent English
  • Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
  • Minimum age of 21
  • Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
  • Ability to properly document repairs completed and in process


Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.