Field Support Technician IFA

4 days ago


Glen Burnie, Maryland, United States H&R Block Full time
Job Summary

As a Field Support Technician IFA at H&R Block, you will be responsible for providing technical support to our retail tax offices worldwide. This includes providing break-fix services for PC, peripheral, network, and software issues, as well as troubleshooting and resolving technical problems. You will work closely with our team to identify and resolve problems, and provide excellent customer service to our clients.

Key Responsibilities

• Provide technical support to retail tax offices worldwide

• Troubleshoot and resolve technical problems

• Work closely with our team to identify and resolve problems

• Provide excellent customer service to our clients

Requirements

• High school diploma or equivalent

• Experience with Windows Environment, Windows network configurations, and MS Office (or equivalent)

• Ability to work independently or on a team

• Excellent communication and problem-solving skills

About H&R Block

H&R Block is a leading provider of tax preparation and financial services. We are committed to providing excellent service to our clients and to helping them achieve their financial goals. As a Field Support Technician IFA, you will be part of a dynamic team that is dedicated to delivering exceptional results.

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