Senior Field Service Technician
2 days ago
Rivian is a pioneering company that's revolutionizing the automotive industry with its innovative electric vehicles. Our mission is to keep the world adventurous forever, and we're seeking talented individuals to join our team.
Job SummaryWe're looking for a highly skilled and experienced Senior Field Service Technician to join our team. As a key member of our Service Center team, you'll be responsible for delivering exceptional customer service and technical expertise to our customers. If you're passionate about automotive repair, have a strong work ethic, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities- Provide technical support and repair services to customers at our Service Centers
- Collaborate with cross-functional teams to ensure seamless service delivery
- Conduct road tests to ensure quality of repairs
- Perform or assist with diagnosis, repairs, installations, and inspections on vehicles
- Assist with parts operations, including ordering, receiving, shipping, and inventory management
- Stay up-to-date with technical skills and required training
- Support campaigns and containment initiatives
- Maintain accurate expense reporting and documentation
- Work collaboratively with the team to achieve service excellence
- High School Diploma or equivalent required
- 5+ years of experience in automotive repair preferred
- Proficient in using hand tools and power tools
- Ability to read electrical schematics and diagnose basic vehicle electronic communications
- Valid driver's license and clean driving record required
- Ability to travel up to 75% of the time
We offer a competitive salary range of $37.86-$47.33 per hour, depending on experience and location. We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about automotive repair and customer service, we encourage you to apply.
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