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Authorized Internet Reseller Compliance Coordinator

2 months ago

Elkhart, United States Dometic Corp Full time
Click Here to Enter the Great Outdoors with Dometic

About Dometic: www.dometic.com

Dometic is a global market leader in branded solutions for Mobile Living. Our mission is to create smart, sustainable, and reliable products with outstanding design for an outdoor and mobile lifestyle. Millions of people around the world buy and use Dometic products. They're campers, outdoor people, RV users, boat owners, truck drivers. And all part of a growing movement - a longing for freedom and adventure, a desire to explore the world and to stay away for shorter or extended periods of time. We call it mobile living.

To be successful in this role, you will need to understand the importance of our core values - Together We build our future, We play to win, We embrace change, We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

About the position:

The Authorized Internet Reseller Compliance Coordinator supports B2B team in ensuring that Dometic Corporation's authorized reseller policies are implemented and adhered to across various e-commerce platforms. This role involves coordinating compliance activities, monitoring online channels, and assisting in enforcement efforts to protect the company's brand integrity and market distribution. This role reports to the B2B e-Commerce Manager.

Main responsibilities:

Policy Coordination:
  • Assist in coordinating the implementation and enforcement of authorized reseller policies and agreements.
  • Monitor e-commerce platforms and conduct regular audits to ensure effectiveness of our Unilateral Pricing Policy (UPP).
  • Maintain documentation and records related to compliance activities and enforcement actions.
Communication and Training:
  • Support the development and delivery of training programs for internal teams and authorized resellers on compliance requirements and best practices.
  • Serve as a point of contact for authorized resellers regarding compliance inquiries and issues, providing timely assistance and guidance.
  • Initiate proactive measures to address UPP issues, from strategic phone calls to dealers to composing and sending notices as required.
Data Management and Analysis:
  • Utilize compliance monitoring tools and databases to collect, analyze, and report on compliance data and metrics.
  • Assist in generating regular reports and presentations to communicate compliance findings and trends.
Collaboration:
  • Collaborate closely with cross-functional teams, including Legal, Sales, and Marketing, to ensure consistent application of the UPP.
  • Assist in coordinating enforcement actions, such as issuing warnings and cease-and-desist letters, in collaboration with the Legal, Sales, and Marketing.
  • Participate in dealer meetings and presentations, fostering deeper connections, and reinforcing our commitment to excellence.
Process Improvement:
  • Identify opportunities for process improvements and operational efficiencies in compliance monitoring and enforcement.
  • Contribute ideas and recommendations to enhance the effectiveness and impact of compliance initiatives.
  • Performs other duties as assigned.
Requirements
  • Bachelor's degree in business administration, legal studies, or a related field; relevant experience may be considered in lieu of a degree.
  • Prior experience in distribution, compliance, e-commerce, or a related field, preferably within the consumer goods industry.
  • Familiarity with e-commerce platforms and online retail practices is advantageous.
  • Proficiency in Microsoft Office Suite and experience with compliance monitoring tools or databases is a plus.
  • Knowledge of the land vehicles, RV, or outdoor industry is a definite plus, as is familiarity with pricing intelligence software like Price Spider.
To be successful in this role, we believe that you possess the following skills, competencies & characteristics:
  • Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
  • Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders.
What we offer:

We offer interesting roles in a dynamic, fast paced, and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company.
  • Medical/Dental/Vision Insurance
  • Employee Assistance Program (EAP)
  • Disability insurance (STD/LTD)
  • 401 (k) with company match
  • PTO
  • Company defined holidays and two floating holidays for you to use as you choose
  • Paid maternity/paternity leave
  • Tuition assistance
  • Membership reimbursement (wholesale club and gym)
  • Employee discounts on our incredible products
  • Opportunities to make an impact


Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At Dometic Corporation, our Core Values aren't just words on paper - they're the heartbeat of our culture. Join us and experience a workplace where every action reflects our commitment to living out these values:

Together We Build Our Future We Play to Win We Embrace Change We Walk the Talk