Manager Customer Development
2 weeks ago
What You Need To Know Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more. At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY. Overview The Category Manager provides Insight & Analytic support to our retail customers and will assist in identifying opportunities and making recommendations that deliver category and customer growth. Primary Responsibilities • Act as a Category consultant to Walmart providing unbiased recommendations to drive overall category growth • Strengthen category performance by providing strategic and tactical recommendations to Walmart merchant teams regarding assortment, merchandising, and pricing • Track category sales performance and provide weekly analysis to Walmart merchant teams • Serve as the category expert by fully understanding shopper motivations and barriers through available syndicated, shopper card, and panel data. • Understand and apply customer, consumer and industry insights using market research data to deliver category growth • Operate as a primary point of contact for Walmart and provide reporting, analysis, and insights that help the merchant track their business and develop a plan for growth • Analyze macro and micro market trends and develop assortment recommendations before and during line reviews • Analyze opportunity gaps, pricing opportunities, industry headwinds/tailwinds, and item trends to create an annual category growth plan to share with the merchant team at Walmart • Help craft Merchandising Guidelines for drawing modulars that incorporate the merchant’s strategy and vision for the category Minimum Qualifications • Bachelor s Degree and two years of experience or equivalent education and related experience • Exposure to P&L management analyzing sales and unit performance • Experience with category management principles, syndicated data, shopper/consumer insights, and space management principles and software (Blue Yonder) • Demonstrated experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions • A demonstrated high-level understanding of Customer Development / Category Management processes and practices along with the ability to collaborate with Walmart to deliver insights and recommendations within six key domains: Macro Level, Retailer & Market, Consumer, Shopper, 4 Ps (Product/Assortment, Placement/Merchandising, Promotion, Pricing) and Operational • Proficiency with the Microsoft suite of products, Spectra, Nielsen, and Luminate Previous experience with Walmart or adult beverage strongly preferred Physical Demands • Physical demands include a considerable amount of time sitting and typing/keyboarding or using a computer (e.g., keyboard, mouse, and monitor) • Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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