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Support Specialist
3 months ago
Join our Team
If you enjoy helping others, then this is the place for you to start your career Community Options has an exciting opportunity within the Behavioral Health Services department as a Support Specialist. This position works with team members in tandem to ensure clients can meet and overcome barriers to specified goals. The position will assist in reaching goals related to clients care plan including but not limited to employment, tenancy support, and peer supports. The position will also assist with community outreach and engagement. The position will fill in for other positions vacancy as needed.
Who are we?
Community Options is a statewide organization with ten offices across North Dakota and countless programs tailored to individuals. Community Options works with individuals from all walks of life, through our person-centered approach, we can assist many people to recognize their potential:
- Mental health diagnosis
- Addiction
- Single parents
- Low-income or poverty
- Homelessness
- Justice Involved
Why Community Options?
- Health insurance starting at $100/month* (individual plan)
- Vision and dental insurance
- Paid leave time
- Paid Holidays
- 401k
- Life insurance
- Rewarding work impacting the lives of those you serve
The salary for this position is $16-$18 an hour depending on experience (DOE).
QualificationsMinimum Qualifications:
- At least eighteen (18) years of age
- High school diploma or GED equivalent
- Access to working mobile phone (iPhone/ Android)
- CPR and First Aid certified, or ability to obtain successfully during new hire training period
- A valid driver's license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state and the ability to travel based on operational and clientele needs
- Successfully pass a criminal background check, to include Motor Vehicle Record (MVR), drug screening, and ND Department of Human Service (DHS) pre-employment approval
- Completion of training as required by Community Options
Preferred Qualifications:
- Self-identify as an individual who has personal lived experience and is willing to publicly identify as an individual in recovery from a mental health disorder, brain injury, substance use disorder, or combination; or is a family member of an individual living with a mental health disorder, substance use disorder, brain injury or combination.
- 2 or more years working directly with clients.
Must possess certain basic skills, including the ability to:
- Accurately observe and recall surroundings and events
- Communicate information clearly, concisely, and accurately
- Read, write, understand, and apply written instructions in English
- Complete basic computer related tasks
- Make ethical and professional decisions
- Organize and manage tasks
- Provide quality customer service
- Work as part of a team
- Commitment to company values
Other Skills and Experience:
- Team player; good organizational and communication skills
- Knowledge of community events and opportunities for customers
Reporting to this position: None
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.
- Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required. Must occasionally lift and/or move objects weighing up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers that exhibit behaviors that would require the employee to use possible physical de-escalation techniques.
- Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers' and/ or agency needs.
NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.
Community Options exists to help people live individually and be active in their community.
Equal Employment Opportunity
Community Options does not discriminate on the basis of race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
