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Account Administrator

2 months ago

Overland Park, United States Lockton, Inc. Full time
Job Summary:

SUMMARY

Lockton Affinity, LLC in Overland Park, KS is searching for an Account Administrator to join our team. Looking for a place to jump start your career? Our Account Administrator team is the place to do that. Account Administrators have the opportunity to learn the insurance industry and grow into an Account Manager. The core responsibilities of an Account Administrator is to provide customer service to internal and external customers while supporting a team of Account Managers as well as answer customer inquiries, process service requests and coordinate renewal paperwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned to meet business needs.

  • Obtain and review applications.
  • Prepare and submit customer requests (i.e. endorsements, certificates and loss runs).
  • Support the renewal process by gathering forms and obtain missing information.
  • Assist customers with basic questions about their policies.
  • Send coverage updates to customers and follow up to ensure forms are returned.
  • Prepare and mail follow up letters to customers.
Requirements:

EDUCATION, SKILLS, AND EXPERIENCE
  • Associate's degree or equivalent education and/or experience required.
  • General understanding of commercial property and casualty coverages preferred.
  • General understanding of commercial rating concepts.
  • Demonstrate analytical and problem-solving skills.
  • Strong organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines.
  • Strong knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications.
  • Ability to communicate professionally with internal and external client.


OTHER SKILLS AND REQUIREMENTS

The preceding job description has been designed to indicate the general nature and level of work performed by Associates within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of Associates assigned to this job.