Current jobs related to Helpdesk Analyst - New York - K2 Integrity
-
Helpdesk Analyst
3 weeks ago
New York, United States K2 Integrity Full timeK2 Integrity is looking for a Helpdesk Analyst for our Information Technology team in New York. We are seeking a top-performing and highly motivated individual who is team oriented and can easily adapt to a fast-paced environment. Tier I support is the first tier of support and is provided by helpdesk personnel with a lower level of experience and handles...
-
Helpdesk Analyst
1 month ago
New York, United States K2 Integrity Full timeJob DescriptionJob DescriptionK2 Integrity is looking for a Helpdesk Analyst for our Information Technology team in New York. We are seeking a top-performing and highly motivated individual who is team oriented and can easily adapt to a fast-paced environment. Tier I support is the first tier of support and is provided by helpdesk personnel with a lower...
-
Helpdesk Supervisor
3 months ago
New York, United States Priority Groups Full timeJob DescriptionJob DescriptionJob Title: Helpdesk SupervisorPay Rate: $45 per hourSchedule: Monday to Friday (9:00 am to 5:00 pm)Job Description:The Helpdesk Supervisor shall have at least three (3) years of experience working in ahelpdesk environment as a helpdesk technician/analyst.Job Responsibilities:? Supervise the daily operations of the helpdesk,...
-
IT Helpdesk Analyst R
3 weeks ago
New York, United States Vertex Global Solutions Full timeJob DescriptionJob Description Our client a major international Law Firm is seeking hands-on technology support for a 24/7 helpdesk environment. The hours for this position are Monday Friday 9:30am 5:30pm on site. Compensation is $95K-$115K+ DOE. Essential Duties and Responsibilities include the below. Other duties may be assigned. This position requires...
-
IT Helpdesk Analyst
2 months ago
New York, United States Vertex Global Solutions Full timeJob DescriptionJob Description Our client a major international Law Firm is seeking hands-on technology support for a 24/7 helpdesk environment. The hours for this position are Monday Friday 9:30am 5:30pm on site. Compensation is $95K-$115K+ DOE. Essential Duties and Responsibilities include the below. Other duties may be assigned. This position requires...
-
Service Desk Analyst
2 weeks ago
New York, United States TEKsystems Full timeDescription: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
-
New York, New York, United States New York State Civil Service Full timePosition Overview:The Senior Business Systems Analyst will act as a crucial intermediary between clinical and operational stakeholders within the organization. This role involves gathering, analyzing, and validating requirements for enhancements to clinical business processes, policies, and information systems.Key Responsibilities:Conduct comprehensive...
-
Service Desk Analyst
1 week ago
New York, United States TEKsystems Careers Full time*Description:* One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk...
-
New York, United States Evolution Recruitment Solutions, USA Full timeAre you a motivated IT professional with a passion for providing exceptional technical support? Our client is one of the fastest-growing insurance agencies on the US and they are looking for a Helpdesk / Service Desk Engineer to join their expanding team. Should you perform well then you will be given the opportunity to progress into an engineering...
-
Service Desk Analyst
1 week ago
New York, United States TEKsystems Full time*Description:* One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospitals Enterprise Service Desk. This individual will serve as the front-line IT support for the Health Systems 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
-
Service Desk Analyst
1 week ago
New York, United States TEKsystems Full timeDescription: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
-
Service Desk Analyst
2 weeks ago
New York, NY, United States TEKsystems Full timeDescription:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
-
Service Desk Analyst
1 week ago
New York, NY, United States TEKsystems Careers Full time*Description:* One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
-
Service Desk Analyst
1 week ago
New York, United States AustralianSuper Full timeJob DescriptionService Desk | Helpdesk Support Analyst | New York •We make a difference, delivering outcomes for our millions of members. •Support our growing office, providing first-line technology assistance. •Based on-site in our Manhattan office, 3-4 days a week. AustralianSuper is the largest superannuation fund in Australia - in the top 20...
-
It Helpdesk Analyst
1 month ago
New York, New York, United States Atechstar Full timeResposiblities Provide friendly courteous and quality support to all users. Respond to incoming telephone calls voicemail web-submissions emails and/or chat for assistance from users experiencing problems. Troubleshoot analyze resolve track escalate and accurately document various technical problems. Document customer requests in the appropriate issue...
-
It Helpdesk Analyst
3 weeks ago
New York, United States Atechstar Full timeResponsibilities Provide friendly courteous and quality support to all users. Strive to meet or exceed all SLA goals. Respond to incoming telephone calls voicemail web-submissions emails and/or chat for assistance from users experiencing problems. Document customer requests in the appropriate issue tracking system. Route tickets accurately to client...
-
It Helpdesk Analyst
1 month ago
New York, United States Atechstar Full timeResposiblities Provide friendly courteous and quality support to all users. Respond to incoming telephone calls voicemail web-submissions emails and/or chat for assistance from users experiencing problems. Troubleshoot analyze resolve track escalate and accurately document various technical problems. Document customer requests in the appropriate...
-
Helpdesk Support Specialist
2 weeks ago
New York, United States Infojini Full time $27Job DescriptionJob DescriptionJob Summary/ Essential Job Functions:Service Desk Analyst provide technical support on software, hardware, network, and telephony issues for all staff. Analysts diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes.Daily Duties/TasksProvide comprehensive IT technical support to userMaintain accurate...
-
Service Desk Analyst
2 weeks ago
New York, NY, United States TEKsystems Full timeDescription:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
-
IT Operations Analyst
4 weeks ago
New York, United States Municipal Credit Union Full timeJob DescriptionJob DescriptionAbout MCU:At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now...
![K2 Integrity](https://media.trabajo.org/img/noimg.jpg)
Helpdesk Analyst
1 month ago
K2 Integrity is looking for a Helpdesk Analyst for our Information Technology team in New York. We are seeking a top-performing and highly motivated individual who is team oriented and can easily adapt to a fast-paced environment. Tier I support is the first tier of support and is provided by helpdesk personnel with a lower level of experience and handles more common incidents.
Responsibilities:
- Basic troubleshooting of user issues/tickets
- Creation/Elevation of tickets for TII Support
- Solving common problems such as username and passwords issues, menu navigation, verification of hardware and software, installation issues, and setup
- Creating documentation
- Collecting user requests and data
- Carrying out of processes, like onboarding, using established procedures
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or related field preferred
- One to two years of IT and desktop support experience
- Experience working with Office 365
- Experience supporting Windows, IOS, and Android devices
- Working knowledge of Active Directory
- Ability to troubleshoot, diagnose and repair basic hardware and software issues
- Ability to follow standard IT procedures, including escalation of issues when necessary
- Ability to work both independently and collaboratively as a team
- High level verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences
- Basic understanding of networking and security principles
Minimum Salary: $60,000 | Maximum Salary: $70,000