Technical Support Engineer
3 weeks ago
JOB REQUIREMENTS: IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide. Our client is looking for a Technical Support Engineer to be part of a team that has overall responsibility for the computer and network infrastructure that supports the operations which includes over 6,000 computing devices. Tasks Provides maintenance and support for software and hardware. Installs, configures and troubleshoots computer hardware and software Provides technical customer support to all court system employees and takes corrective action. Performs field service to upgrade hardware or troubleshoot and resolve technology issues. Responds effectively and efficiently to unplanned events such as system failures or natural disasters involving production systems. Knowledge, Skills and Abilities Required: Must have excellent customer service skills Must have excellent communication and logical thinking skills Knowledge of computer operating systems and hardware. Skill in maintaining computer equipment in courtroom, offices, desks, and central server areas. Skill in technical troubleshooting. Physical Demands: Frequent lifting, standing, walking, sitting, handling, grasping, talking, hearing, repetitive motions, and hand-eye-foot coordination. Occasional reaching and feeling, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, and crawling. Occasionally move objects weighing up to 75 pounds. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Skills Required: 2+ years - Experience in an Enterprise IT environment 2+ years - Experience installing, configuring, upgrading, and troubleshooting computers, printers, scanners, and other peripherals. 2+ years - Experience providing phone-based technical support. 2+ years - Experience in computer hardware and software support and maintenance. 2+ years - Proven ability to install, configure, repair and maintain computer hardware Experience implementing infrastructure hardware, address technical emergencies, and implement cyber security policies. Associate\'s Degree in computer science, computer technician, or related field Skills Desired A plus to have: Knowledge of digital audio recording equipment Knowledge of computer networking principals Knowledge and understanding of user account in an Active Directory environment Experience or training in supporting audio/visual technologies including video conferencing tools. Experience or training in supporting Windows Server. Experience or training in supporting Remote Desktop Services (Terminal Services). Experience or training in supporting Active Directory and Group Policy. Experience or training in supporting Local Area Networks. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: jobs@iodatasphere.com Other: Please submit your resume to jobs@iodatasphere.com with \"Technical Support Engineer (9856WI)\" in the subject line.
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Technical Support Engineer
2 months ago
Madison, United States WebMD Full timeDescription Position at WebMDWebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from discovery to recovery. Our combination of leading brands in the industry-including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network,...
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Engineer I Technical Support Engineer
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Madison, United States Exact Sciences Full timeJOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life...
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Engineer I Technical Support Engineer
1 month ago
Madison, United States Exact Sciences Full timeJOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life...
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Technical Support Specialist
3 weeks ago
Madison, Wisconsin, United States WebMD Full timeWebMD Ignite Solutions Technical Support RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will work in a fast-paced environment ensuring our WebMD Ignite solutions are properly and effectively supported.Your role will involve using your technical expertise to investigate customer issues,...
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Technical Support Engineer
3 weeks ago
Madison, United States Novalink Solutions Full timeJob Description Summary Description Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations of the Wisconsin Court System enterprise, which includes over 6,000 computing devices. Specifically, the Technical Support Engineer...
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Senior Technical Support Lead
4 weeks ago
Madison, Wisconsin, United States Zendesk Full timeJob Title: Senior Technical Support EngineerAbout the Role:We're seeking a skilled Senior Technical Support Engineer to join our team. As a key member of our support team, you'll be responsible for providing top-notch technical guidance to our customers through various communication channels.Key Responsibilities:- Provide expert technical support via phone,...
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Technical Services Engineer
2 weeks ago
Madison, Wisconsin, United States Younger Enterprise Systems LLC Full timeAbout the RoleThis Technical Services Engineer position requires a highly skilled individual to provide advanced technical support for Windows-based systems, mobile devices, and software, as well as network devices and services.The successful candidate will have a strong background in technical support, excellent problem-solving skills, and the ability to...
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Madison, United States Exact Sciences Careers Full time*Help us change lives* At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re...
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Madison, United States Exact Sciences Careers Full time*Help us change lives* At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while...
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Technical Support Professional
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Madison, Wisconsin, United States Younger Enterprise Systems LLC Full time**Job Description:**We are seeking a Technical Support Professional to join our team at Younger Enterprise Systems LLC. As an IT Support Engineer, you will provide advanced technical support for Windows-based computers, mobile devices, and software, as well as network devices and services.About Us:Younger Enterprise Systems LLC is a dynamic and...
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Madison, Wisconsin, United States STS Technical Services Full timeJob SummaryThis position will be responsible for building, solving, and developing powertrain and chassis finite element models for evaluating performance and simulating systems and components in support of lab tests, proving ground responses, and design exploration. The engineer will also be responsible for further developing methods used for the...
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Technical Service Engineer II
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Madison, United States North American Pipe Corporation, a Westlake Chemical Company Full timeThis is a job for a Technical Service Engineer II with a company located in the Madison, MS area. Job Summary: This position utilizes technical service to support compound sales efforts by investigating problems and recommending solutions. This customer-focused role is important to ensure Westlake Compounds understands and meets their existing and future...
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Engineering Support Expert
2 weeks ago
Madison, Mississippi, United States North American Pipe Corporation, a Westlake Chemical Company Full timeJob Description:We are seeking a skilled Technical Service Engineer II to support our compound sales efforts. As a Technical Service Engineer II, you will be responsible for investigating problems, recommending solutions, and providing technical services to customers.Your Key Responsibilities:Provide technical services to customers through product trials,...
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Validation Engineer ajc
3 days ago
Madison, United States Argus Technical Services Full timeValidation Engineer ajc Rare opportunity to relocate to Omaha, NE. They are willing to provide a relocation bonus upon acceptance of an applicant willing to negotiate on a case-by-case scenarioThe impact you will have: • Execute and support validation and investigation activities • Support the collection of validation-related data and perform...
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Senior Technical Support Engineer
4 hours ago
Madison, United States Zendesk, Inc. Full timeJob DescriptionWe are looking for a support guru who thrives on providing technical guidance through many different channels of communication including messaging (live and asynchronous conversations), email, phone, video conference, forums and social media such as Twitter. You’re a great match if you possess fantastic trouble-shooting skills, are driven to...
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Technical Field Support Engineer
2 weeks ago
Madison, Wisconsin, United States Think Anew Full timeJob OverviewThe estimated salary for this position is $60,000 - $80,000 per year.Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. We are seeking a highly skilled Field Engineer to join our team of technology enthusiasts.This role will involve establishing and maintaining network performance by building...
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Application Support Engineer
4 weeks ago
Madison, United States Moxe Full timeJob DescriptionJob DescriptionApplication Support EngineerLocation: Madison, WIAbout Moxe:Moxe is reimagining healthcare by unlocking access to clinical data. Our API-first approach makes securely sharing clinical information and insights between providers, payers, and patients easy. We work with health systems and payers to streamline release of information...
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Application Support Engineer
1 day ago
Madison, United States Moxe Full timeJob DescriptionJob DescriptionApplication Support EngineerLocation: Madison, WIAbout Moxe:Moxe is reimagining healthcare by unlocking access to clinical data. Our API-first approach makes securely sharing clinical information and insights between providers, payers, and patients easy. We work with health systems and payers to streamline release of information...
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Technical Engineering Professional
1 week ago
Madison, Wisconsin, United States Salas O'Brien, Inc. Full timeJob Summary:The Mechanical Engineer serves to provide technical leadership for the creation of construction drawings and specifications, existing system studies, and master planning efforts. Qualified candidates will meet with clients, project teams, code officials, contractors, and others to address mechanical issues to develop effective working...
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Senior Support Engineer
2 days ago
Madison, United States UW Credit Union Full timeSenior Support EngineerID 2024-5650Location : CityMadisonCategory Info Tech & Internet ServicesFTE 1.0Schedule Monday-Friday, 8:00am - 5:00pm, HybridSalary Grade 11TMid USD $106,000.00/Yr.OverviewUW Credit Union's Internet Services team is hiring a Senior Support Engineer to contribute to its mission to deliver world-class digital experiences. The...