Engineer I Technical Support Engineer
2 weeks ago
JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you\'re working to help others. Position Overview The Engineer I, Technical Support Engineer, Automation will provide front line technical support to Exact Sciences customers and serve as the primary liaison for industrial automation used within clinical assays. This position will triage escalated automation failures, work collaboratively with the team to identify root cause, and resolve customer industrial automation issues in a timely manner. The Engineer I, Technical Support Engineer - Automation will also provide significant support to automation enhancement activities, develop technical documentation to enhance product support, and perform knowledge transfer of new automation to internal Service Engineers. This is an ideal role for mechanical minded, problem solving, individuals who seek continual challenges. Essential Duties Include, but are not limited to, the following: Manage automation escalations to resolution, meeting established time requirements. Provide world class customer service, directly advancing Exact\'s mission to provide earlier answers and life changing treatment guidance through applying mechanical expertise to issues. Receive and document incoming customer communication. Work within the technical support team and cross functional departments to troubleshoot and resolve customer questions related to automation use, maintenance, and troubleshooting. Conduct experiments to reproduce customer issues and find root cause of failure. Create and interpret data queries to support automation investigations. Summarize and document troubleshooting activities. Direct customer interaction for problem solving and enhancement generation. Escalation coordination with vendors to quickly address elevated concerns. Serve as the primary liaison for stand-alone automation. Communicate directly with the customers to provide exceptional customer service and directly enable resolution to customer issues. Apply excellent problem-solving abilities. Identify top service bottlenecks and needs, initiate improvement efforts. Analyze log files and reports to support tracking and... For full info follow application link. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company\'s affirmative action program are available to any applicant or employee for inspection upon request. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/BE34DFF545A5490F
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Technical Support Engineer
2 weeks ago
Madison, United States WebMD Full timeDescription Position at WebMDWebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from discovery to recovery. Our combination of leading brands in the industry-including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network,...
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Mechanical Engineer I
4 weeks ago
Madison, Wisconsin, United States Affiliated Engineers, Inc Full timeAbout the Role:Affiliated Engineers, Inc. (AEI) is a leading consulting engineering firm seeking a skilled Mechanical Engineer I to join our team in Madison. As a key member of our team, you will play a crucial role in empowering our clients to achieve energy-efficient building solutions and create a better, greener future for all.Responsibilities:As a...
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Biomedical Clinical Engineer
4 weeks ago
Madison, WI , USA, United States Capital I, LLC Full timeJob TitleBiomedical Clinical EngineerLocationWilliam S. Middleton Memorial Veterans Affairs HospitalMadison, WIDescriptionThe Biomedical Clinical Engineer is responsible for maintaining and managing medical equipment, ensuring it meets regulatory standards, and supporting healthcare operations. This role involves overseeing a hospital biomedical equipment...
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Engineering Technologist I or II
1 month ago
Madison, United States Duke Energy Full timeResponsibilities Applies technical expertise in the identification, analysis and resolution of problems in area of expertise Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling, and monitoring of work activities Applies beginner level knowledge in preparing thorough and accurate...
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Madison, Wisconsin, United States STS Technical Services Full timeJob SummaryThis position is responsible for developing and optimizing powertrain and chassis finite element models to evaluate performance and simulate systems and components. The engineer will work with cross-functional teams to deliver high-quality results on time and will be required to travel domestically for project support.Key ResponsibilitiesSupport...
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Customer Service Engineer
4 weeks ago
Madison, Wisconsin, United States IT Concepts Full timeJob OverviewWe are seeking an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The ideal candidate will have a strong background in system administration, technical support, and customer service.Key Responsibilities:Provide technical support to customers via phone,...
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Field Engineer I
4 weeks ago
Madison, Wisconsin, United States HNTB Full timeJob Summary:We are seeking a highly skilled Field Engineer I to join our team at HNTB. As a Field Engineer I, you will be responsible for providing engineering inspection and documentation of construction work performed by contractors, ensuring compliance with plans, specifications, and contract provisions.Key Responsibilities:Assist with construction field...
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IT System Engineer
4 weeks ago
Madison, Wisconsin, United States Power System Engineering Inc Full timeJob Title: IT System EngineerWe are seeking a highly skilled IT System Engineer to join our team at Power System Engineering Inc. As a key member of our technical team, you will be responsible for designing, implementing, and maintaining our information technology systems.Key Responsibilities:Design and implement IT systems to meet the needs of our...
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Manufacturing Engineer I
4 weeks ago
Madison, Wisconsin, United States Sub-Zero & Wolf Appliance Full timeAt Sub-Zero, Wolf, and Cove, we're seeking a talented Manufacturing Engineer I to join our team in the Madison area.This role is part of our Manufacturing Engineering – Fabrication team, which plays a crucial role in supporting the production of hundreds of metal fabricated parts daily.The ideal candidate will work cross-functionally to ensure equipment...
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Product Design Engineer
4 weeks ago
Madison, WI , USA, United States Argus Technical Services Full timeProduct Design EngineerAt Argus Technical Services, we are seeking a skilled Product Design Engineer to join our team. As a Product Design Engineer, you will be responsible for creating engineering drawings, using computer software to generate new drawings, and evaluating design ideas to work with in-house manufacturing based on aesthetics, human factors,...
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Senior Technical Systems Engineer
4 weeks ago
Madison, Wisconsin, United States KBR Full timeJob Summary:We are seeking a highly skilled Sr. Technical Professional to join our team at KBR. The ideal candidate will have a strong background in system engineering and analysis, with experience in providing system engineering analysis of operational scenarios to identify operational requirements and constraints of STARE sensors and the IFMC Engagement...
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WaterWastewater Engineer
2 months ago
Madison, United States Harrison Consulting Solutions Full timeA multidiscipline engineering firm with over 50 years in business is looking for a Senior Water/Wastewater Engineer for their Madison office! This position may be worked remotely!Responsibilities:Serve as lead design engineer for a variety of multidisciplined complex public/private water and wastewater projectsCoach/mentor junior staffProject manager duties...
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WaterWastewater Engineer
4 weeks ago
Madison, United States Harrison Consulting Solutions Full timeA multidiscipline engineering firm with over 50 years in business is looking for a Senior Water/Wastewater Engineer for their Madison office! This position may be worked remotely!Responsibilities:Serve as lead design engineer for a variety of multidisciplined complex public/private water and wastewater projectsCoach/mentor junior staffProject manager duties...
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Senior Electrical
3 weeks ago
Madison, United States System One Full timeSystem One has an immediate need for a Senior Electrical / I&C Engineer. This long-term contract position will be responsible for working with other engineers and designers to prepare design change packages for modifications at operating nuclear plants. Responsibilities: Conduct field walkdowns to determine existing configuration of plant...
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Electrical Engineer
4 weeks ago
Madison, United States Harrison Consulting Solutions Full timeA multidiscipline engineering firm with over 50 years in business is looking for a Senior Electrical Engineer for their Madison office! This position may be worked remotely. Responsibilities:Responsible for scoping the electrical engineering portions of projectsLead design efforts and develop detailed drawings (site plans power/signal/lighting plans...
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Electrical Engineer
4 weeks ago
Madison, United States Harrison Consulting Solutions Full timeA multidiscipline engineering firm with over 50 years in business is looking for a Senior Electrical Engineer for their Madison office! This position may be worked remotely. Responsibilities:Responsible for scoping the electrical engineering portions of projectsLead design efforts and develop detailed drawings (site plans power/signal/lighting plans...
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Senior Electrical
3 weeks ago
Madison, United States System One Full timeSystem One has an immediate need for a Senior Electrical / I&C Engineer. This long-term contract position will be responsible for working with other engineers and designers to prepare design change packages for modifications at operating nuclear plants. Ready to apply Before you do, make sure to read all the details pertaining to this job in the description...
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Electrical Engineer I
4 weeks ago
Madison, Wisconsin, United States AEI Full timeAbout the Role:AEI is seeking an Electrical Engineer I to join our Madison office. As an Electrical Engineer I, you will work with experienced engineers and help to mentor designers. Your initial assignments will include performing load calculations, determining system sizing and layouts, calculating equipment sizes, selecting equipment, completing field...
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Electrical Engineer
4 weeks ago
Madison, United States Harrison Consulting Solutions Full timeAmultidiscipline engineering firm with over 50 years in business islooking for a Senior ElectricalEngineer for their Madison office! Thisposition may be worked remotely.Responsibilities:Responsiblefor scoping the electrical engineering portions ofprojectsLeaddesign efforts and develop detailed drawings (site planspower/signal/lighting plans equipment layouts...
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Mechanical Engineer I/II
7 months ago
Madison, United States Griffon Aerospace Full timeJOB DESCRIPTIONGriffon Aerospace, a leader in the exciting Unmanned Aerial System industry, is seeking a talented Mechanical Engineer to support the design, fabrication, test, and operation of UASs and other aerospace based products. The growing Madison, AL based small business is seeking innovative individuals who want to join an up tempo, maker culture...