Strategic Account Manager
3 weeks ago
- Segment, Identify & target strategic accounts in your region
- Drive new business opportunities by having your ear to the ground and finger on the pulse.
- Work hand in hand with the DSO and Labs OEM sales team and the ClearX team to identify and work on bundling opportunities.
- Utilize CRM system and sales analytics tools to accurately track sales performance and activities and to forecast, whilst constantly identifying areas for improvement and making data-driven decisions to optimize sales processes.
- Effective pipeline management through the use of the CRM system
- Building and maintaining long-term strong strategic relationships within strategic accounts and providing a best-in-class service
- Creation of commercial offers related and adapted to strategic and large accounts
- Working in very close collaboration with the IOS product management & the business operation team to define and create an optimal internal set-up related to customers
- Collaborate with marketing to develop sales materials and campaigns.
- Maintain overall ownership and management of the accounts
- Continuously monitors & measures adoption and growth within accounts
- Driving sales excellence through monitoring KPIs and CRM utilization,
- Develop and implement key programs to address specific sales growth strategies and goals, specifically around areas of services and customer satisfaction.
- Intense interaction with key customers and the sales organization will be imperative, at least in the early stages. As a business development role, it is expected to define a strategy to grow those particular customers
- Expected to be knowledgeable of market and industry trends, competitors, and leading growth strategies
- Deliver education events and webinars by also building strong advocates/KOLs.
- Ensures the effective fulfillment of objectives and deadlines assigned
- Participate in proactive team efforts to achieve departmental and company goals
- Holistic approach to all business lines
- Regular meetings with customers will be privileged to maintain and optimize the efficiency and reactivity of timeline actions
- This role will be home-office and field-based.
- Business or science-related degree level educated
- Proven track record of success, particularly in the IOS field,
- Strong background in IOS sales business development in the orthodontic or dental technology field.
- Strong understanding of the dental market within group accounts and possesses a strong network with easy access to decision-makers
- Ability to influence and provoke customers' ways of thinking
- A clear understanding of the conceptual/consultative selling approach
- Strong organizational/project management skills
- A high level of IT knowledge and a high appreciation for new technology
- The ability to build and maintain positive mutual partnerships with internal and external customers
- Ability to manage conversations and challenge C-Suite level individuals
- Resilience and ability to work in a fast-paced start-up environment
Benefits
Full benefits
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