Current jobs related to Help Desk I - Madison - Computer Consultants International
-
Infrastructure Support
4 weeks ago
Madison, United States Codeworks L.L.C Full timeJob DescriptionJob DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.Who We’re Looking For:Our Client is seeking a dedicated and customer-focused Help Desk I professional to join our support team. This role is a 3rd shift position and requires...
-
Help Desk III
4 days ago
Madison, United States AE Business Solutions Full timeJob DescriptionJob DescriptionAE Business Solutions is seeking a Help Desk Analyst to take on a long-term contracting role with our client! The Help Desk Analyst will work onsite daily and resolve a variety of hardware and software issues. *No C2C inquiries, pleaseRequired skills:-Possess the ability to perform root cause analysis and issue reolution of...
-
Help Desk
5 days ago
Madison, United States Novalink Solutions LLC Full timeJob DescriptionJob DescriptionUnder the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at Wisconsin Departmentof Financial Institutions (DFI). This position serves as an expert resource and relies on extensiveexperience and judgment to plan and...
-
Help Desk-III
20 hours ago
Madison, United States ePeople Technologies Inc Full timeJob DescriptionJob DescriptionRole:: Help Desk -IIILocation:: Madison, WI Onsite Duration:: Long TermKnowledge, Skills, and Abilities:Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at Wisconsin Department of Financial Institutions...
-
Help Desk Technician
2 days ago
Madison, United States REDLEO SOFTWARE INC. Full timeHelp Desk Enginner / IT Support AdminMust be local to WI - Day 1 onsite at MadisonMadison, WIContract Long Term100% Onsite (5 days a week). Helpdesk Roles (6+ years)Hardware and Software SupportAble to be onsite in Madison, WI 100% of the time (5 days a week)ITIL 4ITSMCompTIA A+PMP
-
Madison, United States Focused HR Solutions Full timeHelp Desk Analyst - Madison, WI (100% On-site)* * Candidates MUST be current Wisconsin residents. This position is 100% on-site in Madison, WI. ** Our direct client has an opening for Help Desk Analyst # 134774. This position is for 9-12+ months, with option of extension, and will be worked 100% on-site in Madison, WI. If you are interested, please...
-
Help Desk Professional
4 days ago
Madison, Wisconsin, United States V-Soft Consulting Group, Inc. Full time**Job Summary**V-Soft Consulting Group, Inc. is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch technical support to our clients.**Key Responsibilities:**Provide excellent customer service and problem-solving skills to resolve technical issues.Familiarize...
-
Help Desk Analyst
1 week ago
Madison, United States Wisconsin Foundation and Alumni Association Full timeOverview: The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW-Madison, is recruiting for a Help Desk Analystto join the Technical Services & Support Team. The Help Desk Analyst provides the best overall customer experience as the face of IT at WFAA by responding to and providing routine,...
-
Help Desk Support
2 weeks ago
Madison, United States TEKsystems Full timeDescription: This client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience...
-
Help Desk Support
1 week ago
MADISON, United States TEKsystems Careers Full time*Description:* This client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience...
-
Help Desk Analyst
3 days ago
Madison, Wisconsin, United States Focused HR Solutions Full timeJob Summary:Focused HR Solutions is seeking a highly skilled Help Desk Analyst to join our team in Madison, WI. As a Help Desk Analyst, you will be responsible for providing technical support and resolving complex IT issues related to hardware and software.Key Responsibilities:Perform root cause analysis and issue resolution of complex IT issues related to...
-
Help Desk Support
1 week ago
Madison, United States Teksystems Full timeDescription:This client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience...
-
Help Desk Support
2 weeks ago
Madison, United States TEKsystems Full timeDescription: We are seeking a Helpdesk Technician to provide technical support for a top client based in Madison, WI. The environment includes Windows 10 desktops, Office 365, and various specialized applications. The role involves supporting over 10,000 users across several locations. Key Responsibilities: Provide technical support for Windows 10,...
-
Help Desk-III
2 months ago
Madison, United States Serigor Inc Full timeJob Title: Help Desk-III (Hybrid) Location: Madison, WI Duration: 1+ Months Job Description: Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and...
-
Help Desk III
3 days ago
Madison, United States Codeworks L.L.C Full timeJob DescriptionJob DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.Who We’re Looking For:We are seeking an experienced Help Desk IV - ITSM Specialist to join our client's team in Madison, WI. The ideal candidate will have a deep understanding...
-
Help Desk-III
3 months ago
Madison, United States Serigor Inc. Full timeJob DescriptionJob DescriptionJob Title: Help Desk-III (Hybrid)Location: Madison, WIDuration: 1+ MonthsJob Description:Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and procedures regarding how problems are identified, received,...
-
Help Desk Support
1 week ago
Madison, WI, United States TEKsystems Careers Full time*Description:* This client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience...
-
Help Desk Support Tech
1 week ago
Madison, WI, United States TEKsystems Careers Full timeThis client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience supporting...
-
Help Desk Support
1 week ago
Madison, WI, United States TEKsystems Full timeDescription:This client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience...
-
Sales Associate
1 week ago
Madison, United States Stretchlab Hunstville Part time $15 - $20Job DescriptionJob DescriptionDo you thrive in a vibrant, health-focused environment? StretchLab in Alabama is seeking a dynamic part-time Sales Associate - Front Desk Receptionist to be the welcoming face of our studio. If you love fitness, wellness, and community, this role is perfect for you! Dive into a fulfilling opportunity with pay ranging from $15 to...
![Computer Consultants International](https://media.trabajo.org/img/noimg.jpg)
Help Desk I
1 month ago
JOB REQUIREMENTS: The service to be performed includes providing Identity and Account Management (IAM) services for DWD staff and public users of DWD applications, performing 1st and 2nd Tier computer support for internal DWD staff, and managing and deploying computers for DWD staff. The public-facing applications include various programs for the Divisions of Unemployment Insurance and Employment Training. The proposed service includes verifying the identity of the caller, resetting their password and or unlocking their account, instructing the caller to use self-service account recovery in the future, forwarding the call to another call center if needed for further assistance, and documenting the details of the call. The 1st and 2nd Tier computer support includes IT troubleshooting (hardware, software and network), problem documentation, customer assistance, and problem escalation. The services and quality provided will be monitored by the ITSC supervisor utilizing real-time data generated by the call manager and ticketing software, as well as quality assurance recordings. The support services includes: supporting and managing computer devices (laptops and desktops) handling and fulfilling software service request from customers Levaraging security tools and Identity and Account Management Tools for managing public user accounts Service Request Management, Web-based telephony system, device management and encryption. The software includes, but is not limited to: Windows 11 (and current releases), Microsoft Office 365, Adobe products, Ricoh print software, Active Directory, VPN and multi-factor authentication tools ***** OTHER EXPERIENCE AND QUALIFICATIONS: MANDATORY REQUIREMENTS: Experience providing IT support in a professional setting - 1 year Experience working with Microsoft Office Suite - 1 year NICE TO HAVE SKILLS: Experience working with a web-based telephony system Experience verifying confidential account credentials Experience working with conference room technology Experience providing Identity management administration - 2 years ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: joannem@cci-worldwide.com