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Intake Assistant

2 months ago

Houston, United States Transition Home Healthcare Full time

Do you love a challenge? Are you a customer service champion who understands that a great first impression is essential for customer satisfaction? If so we want to meet you  Here at Transition Home Healthcare, we know that our team of professionals is the key to providing our patients with the best healthcare experience and individual health outcomes, which is the reason for our existence

We are looking for a self-driven, organized individual who understands that in order to provide outstanding customer service to our patients, we must ensure that they have a great experience from the start    

Intake Coordinators 

Must have home health intake experience

Full Time Benefits

  • Very Competitive Pay
  • NEW – Mental Health Days
  • Generous Paid Time Off (PTO) and Holidays
  • Medical
  • Dental
  • Vision
  • 100% company-paid life insurance & LTD/AD&D insurance
  • Short-Term Disability
  • Supplemental Insurances (Hospital Indemnity, Cancer Policies, Legal Plans, & More)

Primary responsibilities will be:

  • Providing an outstanding admissions experience for our patients
  • Communicating effectively with patients, family members, Case Managers, healthcare providers and co-workers
  • Providing education to patients and family members regarding their home healthcare experience
  • Reviewing patient charts and ensuring information is clearly communicated to the patients care team
  • Serving as a point of contact throughout the admissions process
  • Ensuring coordination of care with other team members

Must-have’s to be considered for this position:

  • 1+ years' experience as an Intake Coordinator Home Health 
  • Ability to Multi-task with High volume referrals
  • Insurance Verification and multi hospital portals (experience is a must)
  • Proficient on all Microsoft Office software (Word, Excel, PowerPoint, Outlook)
  • Medical Assistant certification is a plus but not mandatory
  • (Preferred but not required) Experience with HCHB EMR

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.