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Intake Specialist

2 months ago

Houston, United States Lisinski Law Firm Full time

We are expanding At Lisinski Law Firm, we fight to legalize the immigration status of people across the country by bringing a unique and compassionate approach to the law. Our mission to change as many lives as possible We love what we do and have an excellent culture of teamwork and humanitarian mentality. We are looking for a client-focused individuals to join our team and help us continue to deliver the highest quality service to our clients. Come grow with us Duties/Responsibilities Learn the case type services offered at the firm through our Attorney lead comprehensive training programConduct one-hour interviews with potential clients to determine if they meet the case type requirements set by our Legal team.Lead Interviews with approved sales scripts and empathy to build rapport with potential clients.Confidently help clients with side-by-side assistance from office Intake Managers to improve client experience.Educate clients on the benefits of partnering with our firm and the payment options available to themConvert potential leads into admitted clients based on benefits and values of each case type.Schedule and regularly follow up with all leads that have potential case types to remind them of the value of our services.Stay on top of weekly Legal training with firm AttorneysQualifications and Requirements Excellent verbal and written communication skillsMust be bilingual in Spanish and EnglishExperience in sales or metrics-based environmentWorld class customer service skillsPositive attitudeProven ability to meet deadlinesImpeccable organizational skills and attention to detailStrong analytical and problem-solving skillsAbility to prioritize tasks and to delegate them when appropriateThis position is full-time, with a thorough training period. Salary: $24 / hour plus bonus