Technical Operations Specialist

2 weeks ago

Greenwich, United States Interactive Brokers Full time
Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

About INTERACTIVE BROKERS

This is a hybrid role (three days in the office/two days remote).

Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company and challenging the status quo. We push boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. Interactive Brokers is regularly recognized as a leader in the financial services industry.

About Your Team:

Interactive Brokers seeks an individual to join our Technical Operations team in Greenwich, CT. To offer the finest online trading experience in the world, Interactive Brokers must monitor and provide operational support for our applications, systems, and other critical business technology around the clock and across the globe. Interactive Brokers maintains operational team of cross-trained and exceptionally responsible individuals who are not bound to one specific skill or discipline and value working under the direction of industry experts to resolve complex issues with technology, hardware and software components.

What will be your responsibilities within IBKR:
  • Monitor various aspects of the Interactive Brokers global brokerage system in real time.
  • Analyze, troubleshoot, escalate and resolve brokerage system operational issues.
  • Participate in Post-Incident review in collaboration with architecture and infrastructure teams.
  • Provide 2nd-level technical support to internal teams.
  • Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs.
  • Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring.
  • As part of the team, act as the primary escalation point for all brokerage system technical issues.
Which Skills are Required:
  • Strong communication skills, with English as the primary language.
  • A Bachelor's or apprenticeship in a technical discipline.
  • A working knowledge of general computing concepts, networking, Linux operating systems, and related technologies.
  • The ability to analyze and solve problems promptly and accurately in a fast-paced environment.
Nice to Have Skills:
  • Prior experience in a technology position
  • Experience with Unix / Linux style command line interfaces
  • Previous experience with scripting languages (e.g., Shell, Perl, Python)
  • Desire to explore and learn new concepts, systems and technologies.
To Be Successful in This Position, You Will Have the Following:
  • Self-motivated and able to handle tasks with minimal supervision.
  • Superb analytical and problem-solving skills.
  • Excellent collaboration and communication (Verbal and written) skills
  • Outstanding organizational and time management skills
Company Benefits & Perks
  • Competitive salary, annual performance-based bonus and stock grant
  • Retirement plan 401(k) with a competitive company match
  • Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium
  • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
  • Paid time off and a generous parental leave policy
  • Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack
  • Corporate events, including team outings, dinners, volunteer activities and company sports teams
  • Education reimbursement and learning opportunities
  • Modern offices with multi-monitor setups.

  • Technical Support Specialist

    2 weeks ago

    Greenwich, Connecticut, United States Apple Full time

    **About the Role:**We are looking for a skilled Technical Support Specialist to join our team at Apple.**Job Summary:**This is an exciting opportunity to provide exceptional customer service and support to our clients. As a Technical Support Specialist, you will be responsible for assisting new owners with getting started and providing quick, efficient...

  • Technical Operations Lead

    5 days ago

    Greenwich, Connecticut, United States iCapital Full time

    About iCapitaliCapital is a fintech leader that transforms the way alternative investments are made. Our cutting-edge platform has streamlined how advisors, wealth management firms, asset managers, and banks find and recommend bespoke public and private market strategies for their high-net-worth clients.We manage approximately $202 billion in global client...

  • Director of Technical Operations

    5 days ago

    Greenwich, Connecticut, United States iCapital Full time

    Key ResponsibilitiesLead a team responsible for the execution of day-to-day platform operations for the alternative investment business, providing training and guidance on processes, quality control, and adherence to operational standards.Manage a dedicated book of alternative investment clients, ensuring high-quality deliverables for recurring business...

  • Design and Technical Specialist

    4 weeks ago

    Greenwich, New York, United States The Fort Miller Group Full time

    We are seeking an experienced Design and Technical Specialist to join our team at Fort Miller Precast. Located just east of Saratoga Springs, NY, we are a manufacturer of precast concrete products serving the Northeast region.As a key member of our engineering department, you will play a critical role in supporting the sales, engineering, and production of...

  • Branch Operations Specialist

    3 days ago

    Greenwich, Connecticut, United States Civista Bank Full time

    Job OverviewCivista Bank is seeking a skilled Branch Operations Specialist to join our team. This role is responsible for ensuring seamless branch operations, delivering exceptional customer experiences, and driving business growth.

  • DME Operations Specialist

    7 days ago

    Greenwich, Connecticut, United States The Goodkind Group Full time

    Job Title:DME Operations SpecialistAbout The Job:We are seeking a highly organized and detail-oriented DME Operations Specialist to join our team at The Goodkind Group. As a key member of our operations team, you will be responsible for managing the day-to-day activities related to durable medical equipment (DME) inventory, ordering, and delivery.Key...

  • Financial Operations Specialist

    2 days ago

    Greenwich, Connecticut, United States Interactive Brokers Full time

    About the RoleWe are seeking an experienced Financial Operations Specialist to join our Corporate Actions Team in Greenwich, CT. This hybrid role involves working three days in the office and two days remotely.

  • Technical Client Support Manager

    5 days ago

    Greenwich, Connecticut, United States iCapital Full time

    Job DescriptionWe are seeking an experienced Assistant Vice President to join our Platform Operations team and provide technical and operational support. This individual is pivotal in supporting technical and operation requirements across iCapital's alternative investment platform.Main Responsibilities:Develop an in-depth understanding of all interfaces on...

  • Banking Operations Specialist

    7 days ago

    Greenwich, Ohio, United States Civista Bank Full time

    About Civista BankCivista Bank is a leading financial institution dedicated to improving the financial lives of our customers and communities. We offer a comprehensive range of products and services designed to meet the unique needs of our customers.Job DescriptionWe are seeking a highly skilled Branch Operations Specialist to join our team. This role is...

  • DME Operations Specialist

    5 days ago

    Greenwich, Connecticut, United States The Goodkind Group Full time

    About The Goodkind GroupThe Goodkind Group is a dynamic organization dedicated to delivering exceptional healthcare services. We strive for excellence in our work and prioritize the well-being of our patients.Job SummaryWe are seeking an experienced DME Operations Specialist to join our team. As a key member of our operations team, you will play a crucial...

  • Bank Operations Excellence Specialist

    4 weeks ago

    Greenwich, Ohio, United States Civista Bank Full time

    About the RoleWe are seeking a highly skilled Bank Operations Excellence Specialist to join our team at Civista Bank. This role is responsible for ensuring seamless branch operations and providing exceptional customer experiences.Job SummaryThe successful candidate will be responsible for maintaining operational efficiency, adhering to guidelines and...

  • Route Operations Specialist

    1 week ago

    East Greenwich, Rhode Island, United States Wild Harvest Bakery & Cafe Full time

    Wild Harvest Bakery & Cafe is seeking a skilled Route Operations Specialist to join our delivery team. As a Route Operations Specialist, you will be responsible for delivering orders to customers while operating efficiently and effectively. You should be able to creatively solve problems and have a friendly demeanor when interacting with customers. A...

  • Senior Technical Account Manager

    4 weeks ago

    Greenwich, Connecticut, United States Payarc LLC Full time

    At Payarc LLC, we are a technology-driven company empowering people and improving their organizations through innovative payment solutions. Our mission is to equip businesses with the tools needed to revolutionize their operations.We're committed to delivering exceptional customer experiences by providing smart and intuitive payment processing tools and...

  • Branch Operations Specialist

    2 days ago

    Greenwich, Connecticut, United States Civista Bank Full time

    Job OverviewCivista Bank is seeking a highly skilled Branch Operations Specialist to join our team. This role is responsible for ensuring seamless branch operations, providing exceptional customer experiences, and promoting the bank's products and services.Key ResponsibilitiesEnsure daily operational tasks are completed efficiently by all branch...

  • Branch Operations Specialist

    1 month ago

    Greenwich, United States Civista Bank Full time

    Job DescriptionJob DescriptionCivista BankDescription:POSITION PURPOSE:A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an...

  • Technical Strategist in Quantitative Research

    4 weeks ago

    Greenwich, Connecticut, United States Oxford Knight Full time

    At Oxford Knight, we are seeking a highly skilled Software Developer to join our Front Office Technology team. As a Technical Strategist in Quantitative Research, you will play a crucial role in building and enhancing software that enables large-scale quant research operations.This is an exciting time to join our organization as we undertake a multi-year...

  • Radiology Specialist for Travel CT Technologist Position

    4 weeks ago

    Greenwich, Connecticut, United States Care Team Solutions Full time

    Care Team Solutions is seeking a skilled Radiology Specialist to fill a travel CT Technologist position in Greenwich, Connecticut.About the JobAs a Radiology Specialist with our team, you will have the opportunity to work in a fast-paced environment and utilize your expertise to provide exceptional care to patients. This 13-week contract role offers a...

  • Branch Operations Expert

    1 week ago

    Greenwich, Ohio, United States Civista Bank Full time

    Job OverviewCivista Bank is seeking a highly skilled Branch Operations Specialist to join our team. This role is responsible for ensuring the smooth operation of our branches and providing an exceptional customer experience. The ideal candidate will have a minimum of 2-3 years of experience in branch banking and possess excellent communication and...

  • Platform Operations Associate

    2 days ago

    Greenwich, United States Selby Jennings Full time

    Platform Operations, Document Center - AssociateOur client, a leader in financial technology, seeks an Associate for their Platform Operations team, focused on supporting a document hosting platform. This role involves managing operations, data processes, and client service for key stakeholders, including wealth managers, asset managers, and financial...

  • Platform Operations Associate

    13 hours ago

    Greenwich, United States Selby Jennings Full time

    Platform Operations, Document Center - AssociateOur client, a leader in financial technology, seeks an Associate for their Platform Operations team, focused on supporting a document hosting platform. This role involves managing operations, data processes, and client service for key stakeholders, including wealth managers, asset managers, and financial...