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Administrative Associate Quality Control

4 months ago

Melville, United States Community Development C Full time
The Opportunity
CDLI is seeking a Administrative Associate - Quality Control and Repayments to join our dynamic, diverse, and mission-driven team. This is an exciting opportunity to join a growing, award-winning company that is at the forefront of the sustainable housing community on Long Island.

The ideal candidate will be extremely capable of performing the responsibilities below, be highly computer and technology literate, thrive in a fast-paced, collaborative, and diverse team environment, be able to work in a hybrid work environment to meet the responsibilities of the position and be committed to the mission of CDLI.

CDLI is a local administrator for New York State’s Housing Choice Voucher (HCV) program and a designated Public Housing Agency (PHA) by the United State Department of Housing and Urban Development. CDLI Rental Assistance program enables the most financially challenged households to rent or purchase safe, decent housing in the private housing market by providing rental and homeownership assistance.

CDLI’s Rental Assistance program oversees more than 9,000 Housing Choice Vouchers. These vouchers support individuals and families; veterans, seniors, households with young children, and individuals living with a disability.

Specifically, the Administrative Associate will assist the unit manager with ensuring quality control and assurance while also managing all applicant repayments for the Housing Choice Voucher program that CDLI administers on behalf of New York State Homes and Community Renewal (HCR)

Responsibilities
• Assist Quality Control and Repayment unit staff to ensure efficiency and adherence to program compliance requirements
• Coordinate with the unit manager and departmental staff to ensure prompt and accurate unit operations
• Assist with SEMAP audits
• Review files for HUD compliance
• Review files for SEMAP compliance
• Review files to ensure all data entered is complete, error-free, and compliant with all program rules and regulations
• Maintain up-to-date knowledge of program rules, regulations, and recent changes and ensure program staff are aware of any/all changes
• Investigate and review potential tenant repayments
• Ensure timely communications with tenants per repayment rules and regulations
• Track unit performance and meet monthly operational goals
• Identify and implement operational efficiencies
• Support the Assistant Directors on special assignments as requested
• Additional duties as assigned