Blood Collection Staff-Customer Service
4 weeks ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good
Job Description:
Blood Collection Staff - Customer Service
We provide Paid-Training - no prior medical experience required
Why Choose Us?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
- Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
- Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
- Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
- May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
- To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations.
- Schedule is provided two to three weeks in advance
- Starting rate $16.00/hr.
- This role is represented by a union contract.
- High school diploma or equivalent required
- Customer service experience and effective verbal communication skills are required
- A current, valid driver's license with good driving record is required.
- DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration.
- Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
- At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
- Basic computer skills are required. Must be proficient with Microsoft office applications.
- Prior healthcare or phlebotomy experience (CNA, MA, EMT etc)
- Prior leadership experience
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on FLSA status and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Apply now Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
-
Lead Coordinator for Blood Collection Operations
2 weeks ago
Charleston, South Carolina, United States The Blood Connection Full timeJoin Our MissionAt The Blood Connection, we believe that every position contributes to the vital task of saving lives. Become a part of our dedicated team and make a meaningful difference in your community.Benefits:30 Days Paid Time Off - Flexible options: Use it, Cash it, or Roll it overPotential for Company BonusesTuition Reimbursement Program401k...
-
Blood Drive Event Coordinator
3 weeks ago
Charleston, United States Ultimate Staffing Full timeUltimate Staffing is seeking an Engagement Coordinator to join our team in the non-profit sector, located in Charleston, SC***Will work out of the North Charleston office primarily!***This role will be integral in planning and executing blood drive events, managing donor relationships, and ensuring our organization meets and exceeds collection goals. This is...
-
Donor Care Technician
3 months ago
North Charleston, United States The Blood Connection Full time24 Days PTO! - Use it, Cash it, Roll it Potential Company Bonuses Tuition Reimbursement 401kRetirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance Position Overview Enhances and maximizes The Blood Connection donor experience by...
-
Transportation Specialist
2 weeks ago
Charleston, South Carolina, United States The Blood Connection Full timeJoin Our MissionAt The Blood Connection, every position contributes to the vital task of saving lives. Become a part of our dedicated team and make a significant difference in your community.Position TypeThis is a PRN (per diem) role with a flexible schedule based on the blood drive calendar. Weekend availability is required.Role OverviewThe CDL...
-
Blood Drive Event Coordinator
3 weeks ago
Charleston, United States Ultimate Staffing Full timeUltimate Staffing is seeking an Engagement Coordinator to join our team in the non-profit sector, located in Charleston, SC - - - Will work out of the North Charleston office primarily! - - - This role will be integral in planning and executing blood Event Coordinator, Blood, Coordinator, Business Operations, Event, Customer Service
-
Customer Service Representative
3 weeks ago
Charleston, United States American Health Associates Full timeAMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, OH, PA, SC, TN, VA, and WDC. By investing in technology and a skilled workforce, we can offer a superior...
-
Customer Service Representative
3 months ago
Charleston, United States Staff My Agency Full timeFrank Yeigh - State Farm Agency, located in S Charleston, WV is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want...
-
Texter/Customer Service Representative
2 months ago
Charleston, United States Sweetgrass Pediatrics Full timeJOB PURPOSE The Texter/Customer Service role serves our patients and families as the first point of contact with Sweetgrass Pediatrics. This role actively manages Provider schedules to ensure maximum productivity each day and performs a variety of duties in accordance with federal, state and local regulations along with established priorities and procedures...
-
Licensed Customer Service Representative
4 months ago
Charleston, United States Staff My Agency Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...
-
Customer Service Support Specialist
3 months ago
Charleston, United States wowway.net Full timeLocation: Customer Service Support Specialist in Charleston, SC at WOW! **Location:** **Experience:** Not Specified **Job Description** **You could be a part-owner of WOW!** **Every person hired into a full-time position at WOW! is eligible to** **have real, tangible, and potentially very rewarding ownership in WOW! and its future. With the award of a...
-
Front Office Customer Service Representative
2 months ago
Charleston, United States Staff My Agency Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Front Office Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our...
-
Healthcare Customer Service Specialist
2 weeks ago
Charleston, South Carolina, United States Coastal Pediatric Associates Full timeJob OverviewCoastal Pediatric Associates is seeking a dedicated Healthcare Customer Service Specialist to join our dynamic team. If you have a passion for supporting children and their families, this role is perfect for you. As a leading pediatric practice in the region, we pride ourselves on delivering exceptional care and service.Benefits and...
-
Customer Service Specialist
2 months ago
Charleston, West Virginia, United States Ferrellgas Full timeCustomer Service Specialist Job Locations US-MN-Virginia ID Category Customer Service/Support Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions...
-
Ambitious Customer Service Representative
1 month ago
Charleston, United States WK Solutions Full timeWK Solutions is a growing, privately owned Sales and Marketing company in the Charleston area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented individual to join our customer service team! This is a seasonal to a possible full-time position. If you are a team player and sports enthusiast this...
-
Customer Service Representative
3 weeks ago
Charleston, United States HomeTeam Pest Defense Full timeOverview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star...
-
Customer Care Associate
2 weeks ago
Charleston, West Virginia, United States Staff My Agency Full timeBecome a vital part of our organization as a Customer Service Representative Manage incoming calls and warmly welcome clients. Build and nurture customer relationships, ensuring follow-ups are conducted as necessary. Deliver swift, precise, and amiable customer assistance. Implement a customer-centric evaluation process to inform clients about their...
-
CSR - Customer Service Representative
3 months ago
Charleston, United States Domino's Pizza LLC Full timeDescription We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile!...
-
Healthcare Customer Service Representative
3 months ago
Charleston, United States Credit Solutions LLC Full timeJob DescriptionJob DescriptionCredit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply...
-
Billing & Customer Service Specialist
1 month ago
Charleston, West Virginia, United States Virginia Department of Public Utilities Full timeResponsibilities include:Electronically processes utility and merchandise billing, service orders, accounts payable, related monthly and year-end reports and cash receipts. Prepares miscellaneous service, turn on and turn off orders, and distributes them to appropriate department and records in system Uploads and downloads electronic meter reading files as...
-
Customer Service Representative Call Center
3 weeks ago
Charleston, United States City of Cleveland Full timeCITY OF CLEVELAND CIVIL SERVICE COMMISSION ANNOUNCEMENT# CS2023-128 APPROVED C.S.C. MEETING MINUTES 10/27/2023 Customer Service Representative Call Center Examination (OPEN) APPLY: www.governmentjobs.com/careers/cleveland OPEN DATE: Friday, November 3, 2023 CLOSE DATE: Continuous SALARY: The prevailing salary for this position as established by Ordinance of...