We have other current jobs related to this field that you can find below

  • Guest Services Representative

    5 days ago

    Bozeman, Montana, United States Columbia Hospitality Full time

    Guest Services Representative at Columbia HospitalityAre you an exceptional multitasker with a passion for creating memorable experiences? Columbia Hospitality is seeking a Guest Services Representative who excels in a dynamic setting to provide unique and impactful interactions for our guests.What We Offer:Hourly Compensation: $20 to $22Daily Pay...

  • Guest Services Representative

    5 days ago

    Bozeman, Montana, United States Level5 Hospitality Full time

    Guest Services Representative Job OverviewOverview: As a Guest Services Representative, your primary responsibility will be to deliver outstanding hospitality and support to our patrons from the moment they arrive until their departure. Your objective is to ensure a Level5 experience for each guest during their visit.Key Responsibilities:Efficiently manage...

  • Guest Services Representative

    1 month ago

    Bozeman, United States Bird Dog Equity Partners LLC Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Title: Guest Services Representative Job Type: Variable or...

  • Guest Services Representative

    5 days ago

    Bozeman, Montana, United States Comfort Inn Bozeman Full time

    We are seeking a dedicated and friendly Front Desk Agent to provide outstanding service to all guests at Comfort Inn Bozeman. Your role will involve welcoming visitors, managing their reservations, issuing room keys, and addressing any inquiries to ensure a pleasant stay. The ideal candidate possesses excellent communication abilities, a strong work ethic,...

  • Guest Services Representative

    5 days ago

    Bozeman, Montana, United States Comfort Inn Bozeman Full time

    We are seeking a dedicated and courteous Front Desk Agent to provide outstanding service to all guests at Comfort Inn Bozeman. Your role will involve welcoming visitors, managing their information, issuing keys and room assignments, and addressing any inquiries to ensure a pleasant stay. The ideal candidate will possess excellent communication abilities, a...

  • Guest Services Representative

    4 days ago

    Bozeman, Montana, United States Comfort Inn Bozeman Full time

    We are seeking a dedicated and friendly Front Desk Agent to provide outstanding service to every visitor at our establishment. Your role will involve welcoming guests, managing their information, assigning keys and rooms, and addressing any inquiries to ensure a pleasant experience. The ideal candidate will possess excellent communication abilities, a strong...

  • Guest Services Representative

    5 days ago

    Bozeman, Montana, United States Comfort Inn Bozeman Full time

    Position OverviewWe are seeking a friendly and professional Guest Services Representative to provide an outstanding experience for every visitor at our establishment. In this role, you will be responsible for welcoming guests, managing their information, distributing keys and room assignments, and addressing any inquiries to ensure a pleasant...

  • Guest Services Representative

    5 days ago

    Bozeman, Montana, United States SCI Hotels LLC Full time

    Job OverviewThe SCI Hotels LLC is on the lookout for enthusiastic individuals who take pride in delivering exceptional guest experiences. The primary role of the Guest Services Representative is to ensure that all guests receive outstanding service, fostering satisfaction and loyalty. This position also involves executing efficient front desk operations to...

  • Guest Services Representative

    5 days ago

    Bozeman, Montana, United States SCI Hotels LLC Full time

    Position OverviewThe SCI Hotels LLC is in search of enthusiastic individuals who are passionate about delivering exceptional guest experiences. The primary role of the Front Desk Clerk is to ensure that guests have a pleasant stay by providing professional and friendly front desk services. This position also involves maximizing room revenue through efficient...

  • Guest Services Representative

    5 days ago

    Bozeman, Montana, United States SCI Hotels LLC Full time

    Position OverviewThe SCI Hotels LLC is in search of enthusiastic individuals who are passionate about delivering exceptional customer experiences. The primary role of the Front Office Associate is to ensure guest satisfaction through professional and courteous service at the front desk. This position also involves providing efficient and effective service to...

  • Guest Service Agent

    2 weeks ago

    Bozeman, United States Hampton Inn Bozeman Full time

    DescriptionDaily Pay AvaliableStarting Wage:  $20.25A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Guest Services Agent, you would be responsible for greeting and...

  • Guest Service Agent

    2 months ago

    Bozeman, United States Element Bozeman Full time $18 - $20

    GUEST SERVICES AGENT                                                                                     JOB DESCRIPTIONDEPARTMENT: Guest Services REPORTS TO: Guest Services Manager STATUS: Non-exempt  JOB SUMMARY:Guest Service Agents are responsible for greeting and registering the guest, providing outstanding...

  • Restaurant Guest Service Team Member

    3 months ago

    Bozeman, United States Noodles Bozeman Full time

    Job DescriptionJob DescriptionAt Noodles & Company, our mission is to always nourish and inspire our team members, guests and the communities that we serve. We accomplish this by living our values of We Care, We Show Pride, We are Passionate, and We Love Life. Our noodles dishes are unique, multicultural and full of flavor. We believe that our team members...

  • Member Services Representative

    3 months ago

    Bozeman, United States PF Management Group Full time

    Our Job OpeningWe are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! The Member Services Representative will be...

  • Overnight Member Services Representative

    3 months ago

    Bozeman, United States PF Management Group Full time

    Job DescriptionJob DescriptionOur Job OpeningWe are searching for an Overnight Closer (Member Services Representative) to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! The...

  • Customer Service Representative

    2 weeks ago

    Bozeman, United States Ace Handyman Services Full time

    Benefits: Training & development Administrative professionals are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business...

  • Customer Service Representative

    3 weeks ago

    Bozeman, United States Ace Handyman Services Full time

    Benefits: Training & development Administrative professionals are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business...

  • Planet Fitness Bozeman Member Services Representative

    2 months ago

    Bozeman, United States PF Management Group Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryOpportunity for advancementTraining & developmentWellness resourcesOur Job OpeningWe are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members...

  • Service Desk Representative

    3 months ago

    Bozeman, United States Ridge Athletic Clubs Full time

    Job DescriptionJob DescriptionAre you a friendly and ambitious person who enjoys working as a part of a team and providing outstanding service to customers? Are you an advocate of health and fitness? If so, we want to talk to you! Our Service Desk Representatives provide and outstanding experience to our customers and work to provide a safe, clean, and happy...

  • Guest Service Agent

    1 week ago

    Bozeman, United States Hampton by Hilton Full time

    Daily Pay AvaliableStarting Wage:$20.25 A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests...

Guest Services Representative

1 month ago

Bozeman, United States Bird Dog Equity Partners LLC Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: Guest Services Representative

Job Type: Variable or full-time, non-exempt

Supervisor: General Manager or Guest Services Manager

About us

Bird Dog Hospitality is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to - our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird Dogma:

The Bird Dogma
  1. We Put People First
  2. We Dependably Drive Results
  3. We Constantly Keep a Positive Attitude
  4. We Never Stop Improving, Ever
  5. We Relentlessly Solve Problems


Summary

Our Guest Services Representatives (GSR) serve as our guests' first point of contact and manage all aspects of their accommodation.

GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.

Duties & Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (contact details, exact dates of their stay etc.)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to guests' inquiries in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
  • Tending and folding laundry when needed
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees and wedding guests etc.
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Experience, Skills, and Education
  • Work experience as a hotel Front Desk Agent, Receptionist, GSR or similar role preferred
  • Experience with a form of property management software is a plus
  • Understanding of how travel planning websites operate, for example: Booking and TripAdvisor
  • A strong desire to learn and develop
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hospitality related field is an asset
  • Willingness to work nights, weekends and holidays


**Please note that this job description is not an exclusive or exhaustive list of all functions that a Guest Services Representative may be asked to perform.

Position Requirements

Full-Time/Part-Time
Part-Time

Location
Baymont Inn & Suites

This position is currently accepting applications.