Customer Support Specialist
2 months ago
Customer Support Specialist Phoenix, AZ, USAReq #8562 Friday, May 24, 2024 AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER Job Summary: The Customer Support Specialist will provide administrative and customer service support to our clients, internal employees, and outside vendors. The Customer Support Specialist coordinate’s the movement of freight via all modes of transportation. Essential Functions: Will be required to perform data entry tasks. Will maintain accurate information and data to be used by clients, other employees, and vendors. Receive orders from client and other Cardinal departments. Assist others in coordinating movement of goods from shipper to destination within parameters required by customer. Confirming carriers are legally permitted to transport freight, commodity, weight, and dimensions. Notifying customer if shipment requirements are not be able to be met, if there is an issue with any portion of the shipment affecting pick up or delivery or any other incidents in transit negatively impacting the performance requirements of shipment. Work with other staff members to make decisions based on best course of action and circumstances on a shipment by shipment basis maintain service standards, profitability, and fairness to customers and to vendors. Providing customers and vendors with actual pertinent shipment detail, i.e. location of the drivers, expected ETA’s, etc.; relaying information in a clear, concise, and accurate manner at all times. Maintaining a constant sense of urgency moving freight without sacrificing accuracy for speed. As a Cardinal Logistics representative, create a pleasant atmosphere for employees, customers, carriers, and other vendors-making Cardinal Logistics an easy, pleasurable company to do business with. Other duties as assigned. Other Requirements: High School Diploma or equivalent. Three months to one year of experience within the industry. Must have thorough knowledge of Outlook, Word, Excel, PowerPoint and the ability to adapt to our other operating systems. Heavy phone work will be required along with faxes and e-mails. Ability to communicate effectively via telephone, fax, and e-mail. Must have excellent interpersonal skills, verbal, and written. Must have excellent customer service skills. EEO/AA/M/F/VETS/DISABLED Other details Pay TypeSalary Required EducationHigh School Apply Now Phoenix, AZ, USA Cardinal Logistics was recently acquired by Ryder. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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Customer Support Specialist
3 weeks ago
Phoenix, United States Ryder System Full timeCustomer Support Specialist Phoenix, AZ, USAReq #8562 Friday, May 24, 2024 AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER **Job Summary:** The Customer Support Specialist will provide administrative and customer service support to our clients, internal employees, and outside vendors. The Customer Support Specialist coordinate's the movement of freight...
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Customer Support Specialist
4 weeks ago
Phoenix, United States Ryder Full timeCustomer Support Specialist Phoenix, AZ, USAReq #8562 Friday, May 24, 2024 AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER Job Summary: The Customer Support Specialist will provide administrative and customer service support to our clients, internal employees, and outside vendors. The Customer Support Specialist coordinates the movement of freight via all...
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Customer Support Specialist
2 days ago
Phoenix, Arizona, United States Paychex Full timeOverviewWe are seeking a Customer Support Specialist to join our team. In this role, you will provide exceptional customer service to clients via phone, email, and chat.You will develop and maintain a basic working knowledge of one of our Paychex products, using systems and software packages like HRIS, Salesforce, Flex, Core Advanced, and ORS.This is an...
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Customer Support Specialist
2 months ago
Phoenix, United States Cardinal Logistics Management Full timeAN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER Job Summary: The Customer Support Specialist will provide administrative and customer service support to our clients, internal employees, and outside vendors. The Customer Support Specialist coordinate's the movement of freight via all modes of transportation. Essential Functions: Will be required to perform...
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Customer Support Specialist
3 days ago
Phoenix, Arizona, United States Paychex Full timeService Specialist We are seeking a highly skilled Service Specialist to join our team. As a Service Specialist, you will provide exceptional customer service for one or more Paychex products. You will use prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly and effectively.Main...
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Customer Support Specialist
1 week ago
Phoenix, Arizona, United States Grand Canyon Education, Inc. Full timeJob OverviewGrand Canyon Education, Inc. is seeking a highly skilled and dedicated Customer Support Specialist to join our team in Phoenix, AZ.About the RoleWe are looking for an individual who can provide top-notch customer service to students at Grand Canyon University.Key ResponsibilitiesProvide exceptional customer service via phone, email, and chat...
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Customer Support Specialist
1 week ago
Phoenix, Arizona, United States Londen Insurance Group Full timeJob OverviewWe are seeking a Customer Support Specialist to join our team at Londen Insurance Group. As a customer-focused individual, you will be responsible for providing exceptional service to our clients, resolving claims efficiently, and contributing to the growth of our business.Key ResponsibilitiesAnalyze client inquiries and provide informed...
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Healthcare Customer Support Specialist
7 days ago
Phoenix, Arizona, United States Della Infotech, Inc. Full timeAbout the RoleWe are looking for a highly skilled Healthcare Customer Support Specialist to join our team at Della Infotech, Inc. This is a unique opportunity to contribute to delivering exceptional customer experiences. As a key member of our customer service team, you will be responsible for handling a variety of customer-facing tasks including resolving...
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Phoenix Area Customer Support Specialist
2 weeks ago
Phoenix, Arizona, United States French Agency Full timeCustomer Support Specialist Job DescriptionFrench Agency is hiring a Customer Support Specialist to provide exceptional customer service and support to our clients. This is a fantastic opportunity to work in a dynamic team environment and contribute to the success of our company.About the Position:This contract-to-hire role offers a competitive salary and a...
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Customer Support Operations Specialist
1 week ago
Phoenix, Arizona, United States Virtuous Full timeJob Overview:We are seeking a dedicated Customer Support Operations Specialist to join our team at Virtuous. This role will involve collaborating with other Technical Support Managers and Leads to align on strategies to achieve department goals. The successful candidate will have 5+ years of experience in B2B SaaS Technical Support and 2+ years of experience...
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Customer Service and Support Specialist
4 weeks ago
Phoenix, Arizona, United States beBee Professionals Full time $30,000 - $45,000In the fast-paced environment of beBee Professionals, we seek a dedicated and skilled Customer Service and Support Specialist to join our team in Phoenix. This role demands exceptional support skills, enabling you to provide top-notch assistance to our customers through various channels.Key Responsibilities:Respond promptly to customer inquiries via phone,...
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Customer Support Specialist II
7 days ago
Phoenix, Arizona, United States Ryder System Full timeJob DescriptionThe Customer Support Specialist will provide administrative and customer service support to our clients, internal employees, and outside vendors. The role involves coordinating the movement of freight via all modes of transportation.Main ResponsibilitiesPerform data entry tasks accurately and efficiently.Maintain accurate information and data...
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Multilingual Customer Support Specialist
1 week ago
Phoenix, Arizona, United States Londen Insurance Group Full timeAbout the RoleWe are seeking a skilled customer support specialist to join our team at Londen Insurance Group. In this role, you will provide exceptional service to our policyholders and agents while communicating in both English and Spanish.Key ResponsibilitiesSupport policyholders with their inquiries and concernsAssist agents with policy-related...
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Customer Service and Support Specialist
4 weeks ago
Phoenix, Arizona, United States DXP Enterprises Full timeAbout the RoleWe are seeking a highly skilled Customer Service and Support Specialist to join our team at DXP Enterprises. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesThe successful candidate will be responsible...
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Customer Service Support Specialist
4 weeks ago
Phoenix, Arizona, United States SCI Shared Resources, LLC Full timeWe are seeking an experienced Customer Service Support Specialist to join our team at SCI Shared Resources, LLC.About UsOur company celebrates lives and supports individuals through difficult times. We strive to provide exceptional service to our customers and communities.SalaryThe estimated salary for this position is $45,000 - $60,000 per year, depending...
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Student Worker
4 weeks ago
Phoenix, United States Grand Canyon Education, Inc. Full timeGrand Canyon Education (GCE) is seeking a Customer Support Specialist to support the mission of Grand Canyon University through GCE's IT department. Position Summary/Purpose: The purpose of the Customer Support Specialist is to provide exemplary customer service and resolve inquiries or roadblocks students encounter at Grand Canyon University. Primary...
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Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States B2Gnow (3520200) Full timeJob OverviewB2Gnow is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our customer experience department, you will play a crucial role in delivering exceptional support to our customers.ResponsibilitiesProvide first-line assistance to end-users and vendors through various communication channels, including phone...
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Claims Adjuster and Customer Support Specialist
2 weeks ago
Phoenix, Arizona, United States U-Haul Full timeAbout the Role:We are looking for a highly skilled Claims Adjuster and Customer Support Specialist to join our Claims Reporting Unit in Phoenix, AZ. This role involves handling incoming claims and providing exceptional customer service to our clients. The successful candidate will be responsible for working closely with our Field Claims Offices, the...
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Bilingual Support Specialist
4 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeTransform your career as a Bilingual Support Specialist - Customer Engagement with TEKsystems in Phoenix, AZ.About the RoleThis is a hybrid position where you will work on supporting customers through inbound and outbound calls and emails. You will be part of the CWB Chubb Workplace Benefits contact center team, providing exceptional customer...
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Technical Customer Support Specialist
2 weeks ago
Phoenix, United States Mi-Case Full timePosition Summary :The Mi-Case Technical Customer Support Specialist is responsible for delivering outstanding customer service and technical assistance for our cloud-based software products. This role involves diagnosing and resolving software-related issues, guiding customers through solutions, and collaborating with internal teams to address technical...