Computer Network Support Specialists

2 months ago

Rock Island, United States Nexagen Networks Inc Full time

Nexagen Networks, Inc. takes pride in its reputation as a distinguished company that provides outstanding benefits and exceptional opportunities for career growth. We are pleased to announce that Nexagen has secured a long-term contract. We have an opening for a Computer Network Support Specialist (Service Desk Support Service Specialist) SENIOR Job Title: Computer Network Support Specialist (Service Desk Support Service Specialist) SENIOR Job Location: Rock Island, IL Salary: $75K-$80K ( The salary range provided is a general guideline. Nexagen Networks considers various factors when determining base salary offers, including the scope and responsibilities of the position, as well as the candidate's experience, education, skills, and current market conditions.) : Job Description : Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption. Project specific: Responsible for providing second-tier support to end-users for PC servers, mainframe applications, and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and the highest level of technical skill in the field of expertise. Key Responsibilities: Manage SATCOM (satellite communication) support operations by overseeing the analysis, testing, troubleshooting, and evaluation of existing systems and data communication networks. This role requires a CompTIA Security+ certification and prefers a CompTIA Network+ certification or a similar credential. Responsibilities include directing the creation and management of active user accounts in the directory to ensure effective access to SATCOM services, as well as coordinating second-tier support to end-users for PC server and hosted services, and addressing hardware issues. Lead the resolution of complex problems that the first tier of help desk support cannot address, fostering collaboration with network services, software systems engineering, and applications development teams to restore service and resolve core issues. Leverage knowledge of SharePoint and knowledge management to enhance documentation and support processes. Oversee and implement training programs to ensure that team members are equipped with the necessary skills and knowledge to provide excellent customer support. Utilize a call management tool to monitor and report on phone support metrics, ensuring efficient workflows and effective resolution of user queries. Evaluate user problems through simulation or recreation to address operational difficulties and recommend system modifications to minimize user-related issues. Maintain the highest level of technical proficiency in the field and ensure the team stays current with industry trends and advancements. Qualifications: MA/MS: Minimum Years Experience: 10+ Years; Substitute for minimum education level: BA/BS w/12 yrs The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Company Benefits: Benefits package to include employer-supplemented Medical, Dental, Vision, Employer paid Life Insurance, Employer Match 401k, PTO, and Federal Holidays. Ancillary benefits are also available.

  • Computer Network Infrastructure Specialist

    2 weeks ago

    Rock Island, Illinois, United States Nexagen Networks Inc Full time

    Nexagen Networks Inc is a leading provider of innovative IT solutions. We are currently seeking a highly skilled Computer Network Infrastructure Specialist to join our team.The successful candidate will have a strong background in network systems and be able to analyze, test, troubleshoot, and evaluate existing networks. They will also perform network...

  • Technical Support Specialist for Network Infrastructure

    2 weeks ago

    Rock Island, Illinois, United States Beat Full time

    About the Role">We are seeking a skilled Technical Support Specialist to join our team and support our network infrastructure. This is a full-time position that offers a competitive salary and excellent benefits.">Job Summary">The successful candidate will be responsible for troubleshooting and resolving technical issues related to our network, including...

  • IT Support Team Lead

    2 days ago

    Rock Island, Illinois, United States Nexagen Networks Inc Full time

    Job Description:Nexagen Networks Inc. is seeking a highly skilled IT Support Team Lead - Network Services to join our team in Rock Island, IL. This is a leadership position that requires a strong background in network administration and support.The successful candidate will have a minimum of 10 years of experience in network support and a proven track record...

  • Network Systems Support Specialist Senior

    2 weeks ago

    Rock Island, Illinois, United States Nexagen Networks Inc Full time

    Job OverviewNexagen Networks Inc. is a distinguished company that offers outstanding benefits and opportunities for career growth.

  • Technical Support Specialist IV

    3 weeks ago

    Rock Island, Illinois, United States Beat Full time

    Job Title: Technical Support Specialist IVAbout the RoleWe are seeking a highly skilled Technical Support Specialist IV to join our team. This role requires a minimum of seven years of experience in troubleshooting and resolving technical issues for end-users.Responsibilities:• Troubleshoot hardware and software problems in person and remotely, documenting...

  • Network Infrastructure Engineer

    2 weeks ago

    Rock Island, Illinois, United States Beat Full time

    System Administrator IIJob OverviewAs an IT Systems Administrator with Beat, you will play a crucial role in maintaining the integrity and performance of our network infrastructure. Key Responsibilities• Configure and maintain servers, including web servers, to support business processing requirements.• Perform software installations and upgrades to...

  • Network Administrator I

    5 months ago

    Rock Island, United States Beat Full time

    Job Title: Network Administrator I Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: Bachelor's degree in Systems Engineering, Computer Science,...

  • Computer Support Associate I

    2 weeks ago

    Rock Island Arsenal, United States Volt Full time

    Volt is immediately hiring for Infrastructure Engineer in East Moline, IL   As a Infrastructure Engineer, you will:Provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, etc.), following established procedures, to contribute to the smooth running of that environment.Management of...

  • Network Administrator III

    5 months ago

    Rock Island, United States Beat Full time

    Job Title: Network Administrator III Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: Bachelor's degree in Systems Engineering, Computer Science,...

  • Network Engineer

    4 weeks ago

    Rock Island, United States COMTECH TELECOMMUNICATIONS Full time

    Job DescriptionJob DescriptionJob Title: Network EngineerDepartment: EngineeringReports To: Program ManagerFLSA Status: ExemptLocation: Rock Island, IL Company Overview:Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space...

  • Information Technology Assistant

    2 weeks ago

    Little Rock, Arkansas, United States Arkansas Government Job Full time

    About the Role:The Information Technology Assistant will be responsible for providing technical support to users across the agency or institution. This includes troubleshooting and repairing network, applications, and telephone connection problems, as well as installing and maintaining software, hardware, and wired and wireless networks.Key...

  • Help Desk Specialist I

    5 months ago

    Rock Island, United States Beat Full time

    Job Title: Help Desk Specialist I Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum one (1) year...

  • Pharmacy Support Specialist

    2 weeks ago

    Grand Island, Nebraska, United States Nebraska Cancer Specialists Full time

    Nebraska Cancer Specialists is a leading provider of state-of-the-art cancer care in a private outpatient setting. Our commitment to compassionate care and innovative treatment options has earned us the reputation as the region's first choice for cancer care.We are seeking a highly skilled Pharmacy Technician to join our team. In this role, you will be...

  • Help Desk Specialist II

    7 months ago

    Rock Island, United States Beat Full time

    Job Title: Help Desk Specialist II Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum three (3) year...

  • Cybersecurity Network Systems Engineer

    2 weeks ago

    Rock Island, Illinois, United States Beat Full time

    About Beat:At Beat, we are committed to providing top-notch IT services that exceed our customers' expectations. We believe in fostering a culture of excellence and innovation, where our team members can grow and develop their skills. Job Summary:We are seeking an experienced Cybersecurity Network Systems Engineer to join our team. This role will be...

  • SCADA Support Specialist

    7 months ago

    Staten Island, United States City of New York Full time

    IMPORTANT NOTE: Only those currently serving as a permanent or probable permanent, Computer Specialist (software) will be considered. The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and...

  • Top IT Professional for Enterprise Network Support

    2 weeks ago

    Wallops Island, United States Leidos Full time

    At Leidos, we are seeking a highly skilled and experienced IT professional to join our team as a Desktop Support Technician. This role is an excellent opportunity for those who want to work on challenging projects and contribute to the success of our organization.Job DescriptionWe are looking for a self-motivated individual with strong technical skills and...

  • Network Architecture Specialist

    3 weeks ago

    Castle Rock, Washington, United States Commnet Broadband Full time

    Company OverviewAt Commnet Broadband, we're committed to delivering high-quality broadband communication services that empower rural America. Our mission is built on a passion for digital inclusion and life transformation, fostering equality of opportunity through access to essential services.About the RoleWe're seeking an experienced Network Architecture...

  • Digital Network Architectural Specialist

    2 weeks ago

    Castle Rock, Washington, United States Commnet Broadband Full time

    Job Title: Digital Network Architectural SpecialistAbout Us:At Commnet Broadband, we're shaping the future of rural networks in the United States. Our mission revolves around delivering high-quality broadband services that empower Tribal and Rural America to thrive.Compensation: $66,880 - $121,400 per yearJob Description:We're seeking a skilled Digital...

  • Network Operations Specialist

    3 weeks ago

    Little Rock, Arkansas, United States Cai Full time

    Cai Seeks Systems Administrator We are seeking a highly skilled Systems Administrator to join our team at Cai. As a key member of our IT department, you will be responsible for managing and maintaining our computer systems and networks, ensuring seamless communication and operational efficiency. The ideal candidate will have a proven track record in system...