Information Technology Assistant

6 days ago


Little Rock, Arkansas, United States Arkansas Government Job Full time

About the Role:

The Information Technology Assistant will be responsible for providing technical support to users across the agency or institution. This includes troubleshooting and repairing network, applications, and telephone connection problems, as well as installing and maintaining software, hardware, and wired and wireless networks.

Key Responsibilities:

  • Troubleshoot and repair network, applications, and telephone connection problems
  • Install and maintain software, hardware, and wired and wireless networks
  • Evaluate new software, hardware, and procedures and make recommendations for purchase
  • Monitor hardware and software to ensure optimum operating configurations
  • Provide technical support agency or institution wide for all users

Requirements:

  • The formal equivalent of a high school diploma; plus two years of experience in computer related applications or related area
  • Knowledge of computers, hardware/software, and applications and operations
  • Ability to operate computer and peripheral equipment

About the Agency:

The Arkansas Government Job is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.



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