IT Support Team Lead

2 days ago


Rock Island, Illinois, United States Nexagen Networks Inc Full time
Job Description:
Nexagen Networks Inc. is seeking a highly skilled IT Support Team Lead - Network Services to join our team in Rock Island, IL. This is a leadership position that requires a strong background in network administration and support.

The successful candidate will have a minimum of 10 years of experience in network support and a proven track record of resolving complex technical issues. They will be responsible for leading a team of network support specialists, managing SATCOM support operations, and providing second-tier support to end-users for PC servers, mainframe applications, and hardware.

This role requires a CompTIA Security+ certification and prefers a CompTIA Network+ certification or a similar credential. The ideal candidate will also have excellent leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

We offer a competitive salary range of $75,000-$80,000 per year, depending on experience. In addition to a comprehensive benefits package, including medical, dental, and vision insurance, employer-paid life insurance, and a 401(k) plan with employer match, we also offer paid time off and federal holidays.

If you're passionate about delivering exceptional customer service and have a strong technical background, we encourage you to apply for this exciting opportunity.

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