eCommerce Marketplace Manager

Company Description

Welcome to Tags Weekly, where the pulse of fashion meets the rhythm of technology to create a symphony of e-commerce excellence. Nestled in the heart of innovation, Tags Weekly has emerged not just as a marketplace, but as a haven for those who seek to redefine the boundaries of style and accessibility. With roots deeply embedded in the startup ethos, our journey is marked by a relentless pursuit of breaking the mold, challenging the status quo, and embarking on a quest to democratize fashion for all.

At the core of Tags Weekly is a vibrant tapestry of passion, creativity, and visionary leadership, woven together by a team of individuals who are not just employees but trailblazers in their own right. Each day, we strive to push the envelope, to transform the digital shopping experience into something not just transactional, but transcendental. Our platform is a canvas for the fashion-forward, a space where curated collections of name-brand and designer fashion meet unmatched prices and an ever-evolving selection.

But what truly sets us apart is our commitment to innovation, to constantly exploring new horizons and leveraging cutting-edge technology to elevate the customer experience. Our ambition is bold-to become the gold standard in online retail, a benchmark of excellence and a beacon of inspiration in the e-commerce landscape.

As we continue to scale and evolve, Tags Weekly stands on the precipice of a new era. An era where agility meets strategy, where every decision is data-driven, and where every customer interaction is an opportunity to enchant and engage. We are not just selling products; we are crafting experiences, building relationships, and creating a community of fashion enthusiasts who are as passionate about style as we are about accessibility and sustainability.

Joining Tags Weekly means stepping into a world where your work directly impacts the trajectory of our growth, where your ideas are not just heard but celebrated, and where you have the opportunity to leave a lasting legacy in the industry. Here, creativity knows no bounds, and the potential for innovation is limitless. If you're driven by a challenge and inspired by the potential to lead a dynamic team towards groundbreaking achievements, let's redefine the boundaries of what's possible together.

Mission/Objective

As the eCommerce Marketplace Manager at Tags Weekly, you are tasked with a monumental challenge: managing over 100,000 SKUs across 20 major marketplaces like eBay, Amazon, Walmart, and Sears. Your domain extends across all facets of marketplace management from data feed optimization, product uploads, quality assurance, and keyword management to strategic cross-functional communications. You are the linchpin in our operational matrix, ensuring seamless integrations and pristine data quality, pivotal to driving our marketplace visibility and sales.

Your mission is clear: to elevate Tags Weekly's marketplace presence and operational efficiency to stellar heights, achieving and exceeding a revenue trajectory from $5 million to over $25 million. You will spearhead this growth through strategic leadership, robust data analytics, and a hands-on approach to problem-solving and process optimization. Your role demands a blend of technical acumen-mastering VBA and SQL for data manipulation-and strategic foresight for KPI development and performance measurement.

In this role, you will not just manage; you will innovate, leading with a vision that transforms everyday challenges into scalable solutions. With a profound understanding of marketplace dynamics and a keen ability to anticipate and act on integration challenges, your leadership will ensure that Tags Weekly not only meets its current sales targets but sets new benchmarks for success in the eCommerce space.

This position is designed for a visionary who thrives in the dynamic pace of a startup environment. Your ability to drive data-driven decisions, coupled with your knack for strategic planning and execution, will free up executive time to focus on broad-scale innovations and culture enhancement. You are expected to lead with autonomy, proactively identifying issues and crafting their resolutions with minimal oversight. Your role is crucial in shaping the future of Tags Weekly, making every decision and action count towards a legacy of exceptional marketplace performance.

What You'll Be Doing

As the eCommerce Marketplace Manager at Tags Weekly, your role transcends the conventional boundaries of leadership. You're not just strategizing from the sidelines; you're in the trenches with your team, spearheading the charge towards unparalleled growth and market dominance. Here's a snapshot of the dynamic, multifaceted responsibilities you'll embrace:

• Strategy Development: Develop comprehensive eCommerce strategies that align with our business goals, focusing on technology implementation, user experience optimization, and advanced data analytics.
• Team Leadership: Lead and inspire a team of eCommerce professionals by promoting a culture of high performance and continuous improvement.
• Innovation Implementation: Stay ahead of industry trends and technologies, implementing innovative solutions that enhance our eCommerce platforms and customer interactions.
• Performance Metrics: Utilize advanced analytics tools to track performance and adapt strategies to maximize effectiveness.
• Cross-Functional Collaboration: Work closely with marketing, IT, and customer service teams to ensure a cohesive approach to eCommerce strategies.

Employee of TagsWeekly

• You are self-motivated. Your entrepreneurial mindset drives innovation and change constantly, but more importantly, you consistently produce mindblowing results.
• Not afraid of anything. A role at Tags Weekly is an opportunity to be a part of a scrappy entrepreneurial startup where things happen, move fast and the team is enthusiastic about learning new things through trial and error. We are a company that isn't afraid to take risks and question the status quo.
• Scout, you're a recruiter, too. As a Tager, we'll ask that you always keep your eye out for great talent to join our team. Consider yourself an extension of the recruiting arm, scouting for the best people to grow our company.

Core Values

• A+ Relationships. We foster meaningful relationships by being open at the root level and speaking our minds with good intentions.
• Team MVPs. We rebuke entitlement, earn success through tenacity and passion, and always put the team first.
• Embrace Change. We exercise courage and resourcefulness to drive constant improvement and rally in solidarity behind new initiatives.
• Solution-Oriented. We tackle every task with high energy to elevate others, make things happen, and finish strong in our pursuit to grow leaders from within.

Accountabilities

• E-commerce Strategy & Multi-Channel Management: Drive experience across platforms (Amazon, eBay, etc.) with 20% YoY growth
• Content Optimization & Merchandising Collaboration: Improve content, work with merchandising to target 10% quarterly conversion growth
• Channel Advisor (Rithum) & Error Handling: Ensure 95% product optimization, validate templates, address 95% error responses within 48 hours
• Communication & Strategic PlanningL Bi-weekly check-ins: with major marketplaces; Present a view of priorities during weekly meetings; execute on ROCKS
• Task Management & Agile Execution with Strategic Planning:

Timeline

Complete audit and break down objectives by impact, effort, and resource bandwidth within 30 days.

• Integrate Scrum framework and Agile sprints within ClickUp, managed using a Gantt chart by 30 days.
• Visualize all objectives and tasks on a Gantt chart, categorized by quarter for strategic planning 30 days.
• Achieve a minimum of 95% of sprint goals with full team adoption by 60 days.
• Implement website performance tracking system by 60 days.
• Increase operational efficiency by 30% via ClickUp task management by 90 days.
• Conduct daily standups to review progress towards EOS Rocks and Score Card, ensuring alignment with strategic goals.
• Manage all meetings and agendas in ClickUp.

ClickUp Management & Playbook Documentation

• 100% task tracking in ClickUp; Add at least 3 playbooks monthly
• Decision Making & Team Leadership
• Use tools like Impact Filter; Zero higher management interventions in routine tasks quarterly
• KPI Monitoring & Feedback
• Set, monitor KPIs; Ensure communication, planning, and at least 90% positive feedback rate

Key Criteria/Requirements

• Proven E-Commerce Growth: At least 7 years of experience in digital and growth marketing within the e-commerce sector, with a track record of scaling online businesses to over $25M in revenue using innovative strategies.
• Multi-Channel Growth: Proven track record of driving at least 20% annual growth on platforms like Amazon and eBay.
• Content Optimization: Skill in enhancing online content to achieve a minimum of 10% quarterly conversion growth in collaboration with merchandising teams.
• Error Handling & Optimization: Ensure 95% product optimization and swiftly address 95% of error responses within 48 hours.
• Strategic Communication: Conduct effective bi-weekly check-ins with major marketplaces and clearly communicate priorities in weekly meetings.
• Agile Project Management: Demonstrated ability to audit, plan, and implement tasks using Agile methodologies within 30-day cycles, achieving 95% of sprint goals.
• Task Efficiency: Increase operational efficiency by 30% within 90 days using ClickUp for task management.
• ClickUp Proficiency: Ensure 100% task tracking in ClickUp and develop at least three new operational playbooks monthly.
• Decision Making: Utilize tools like the Impact Filter to prioritize tasks with minimal higher management intervention.
• Leadership: Lead teams effectively, fostering a culture of independence and strategic execution.
• KPI Monitoring: Set and monitor key performance indicators, ensuring a minimum of 90% positive feedback through continuous communication and strategic adjustments.
• Strategic Planning: Utilize tools like Gantt charts for visualizing and categorizing objectives, ensuring alignment with long-term strategic goals and ROCKS.

Key Competencies

• Adaptability
• Analysis Skills
• Assertiveness
• Change Leadership
• Communications - Oral
• Communications - Written
• Conceptual Ability
• Creativity
• Customer Focus
• Empowerment

• Energy/Drive
• Goal Setting
• Inspiring Followership
• Intelligence
• Judgment/Decision Making
• Listening
• Performance Management
• Persuasion
• Resourcefulness / Initiative
• Strategic Skills

Get In Touch

Step into the future Ditch the old-school cover letters. Show us your true self with a video cover letter. Let your passion for Tags Weekly shine through. Videos are optional, but if you make one, we'll be watching

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