Repair coordinator

3 weeks ago

Danvers, United States Randstad Full time

Randstad is partnering with one of our national clients in the automotive distribution industry, and recruiting candidates to join their team a Repair Coordinator. Please note that this role is a Contract-to-Hire opportunity located in Danvers, MA and would require you to sit Onsite. Please review the job description below and if you would like to be considered, apply with your resume today salary: $25 - $28 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Manages large Original Equipment Manufacturer (OEM) customer quality portals and general customer quality concerns, ensuring excellent supplier quality ratings on vendor scorecards are maintained. Processes incoming customer Return Material Authorization (RMA), failure analysis and MRB (Material Review Board) requests. Coordinates and requests external vendor RMAs. Ensures OEM customer failure analysis response requirements are satisfied. Reports any issues requiring Non-Conformance or Corrective/Preventative Actions (NC/CAPA) to be initiated, to the designated staff. Maintains continuous communication with customers and internal stakeholders regarding repair status. Maintains the Repair and MRB portal to ensure repairs stay on track for completion and statuses are current. Determines warranty status and requests purchase orders from customers when required. Creates or issues sales orders, purchase orders or shippers related to repairs. Reports metrics to management as required. Performs other duties as assigned. Requirements: High School Diploma 2-5 years of related experience Computer savvy in MS Office Suite; MS Dynamics and SharePoint a plus Solid communication skills, verbal and written Self-starter with the ability to multitaskSkillsQuality AssuranceCustomer ServicePurchase OrdersSharepointMicrosoft DynamicsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

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