Returns Supervisor

1 week ago

Danvers, Massachusetts, United States Della Infotech Inc. Full time
Job DescriptionJob Description

JOB DESCRIPTION:

Summary:

The Repair Coordinator coordinates all internal and external customer repairs with vendors. This role reports metrics and raises issues related to products or processes to management. The Repair Coordinator works closely with the quality, repair, customer service, and/or production staff, as well as the customer's supplier quality engineers.

Job Duties:

· Manages large Original Equipment Manufacturer (OEM) customer quality portals and general customer quality concerns, ensuring excellent supplier quality ratings on vendor scorecards are maintained.

· Processes incoming customer Return Material Authorization (RMA), failure analysis and MRB (Material Review Board) requests. Coordinates and requests external vendor RMAs.

· Ensures OEM customer failure analysis response requirements are satisfied.

· Reports any issues requiring Non-Conformance or Corrective/Preventative Actions (NC/CAPA) to be initiated, to the designated staff.

· Maintains continuous communication with customers and internal stakeholders regarding repair status. Maintains the Repair and MRB portal to ensure repairs stay on track for completion and statuses are current.

· Determines warranty status and requests purchase orders from customers when required.

· Creates or issues sales orders, purchase orders or shippers related to repairs.

· Reports metrics to management as required.

· Performs other duties as assigned.

Education & Experience

· Typically requires a high school diploma or GED and two (2) to five (5) years of related experience or an equivalent combination.

Knowledge, Skills, Abilities:

· Experience working in Microsoft Dynamics SL and SharePoint a plus.

· Proficiency with Microsoft Office.

· Self-starter capable of juggling multiple priorities and involving stakeholders when necessary to ensure customer satisfaction is maintained.

· Strong written and verbal communication skills.

Company DescriptionDella Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.Company DescriptionDella Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.

  • CDL B Local Driver with $3,000 Sign on

    2 months ago

    Danvers, Massachusetts, United States Craft Massachusetts Full time

    Craft Massachusetts in Everett, MA, a proud member of the Sheehan Family Companies, is the leading craft beer distributor in the state. We offer top of the line benefits, matching 401k, profit sharing, paid and floating holidays, vacation, and you are home every night No Sundays required Overtime available *Monday through Friday 6:00am routes begin. Routes...

  • Returns Supervisor

    3 weeks ago

    Danvers, United States Della Infotech Inc. Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION:Summary:The Repair Coordinator coordinates all internal and external customer repairs with vendors. This role reports metrics and raises issues related to products or processes to management. The Repair Coordinator works closely with the quality, repair, customer service, and/or production staff, as well as the...

  • Sterile Processing Tech Ii

    1 week ago

    Danvers, United States Massachusetts General Hospital(MGH) Full time

    **Sterile Processing Tech II** - (3294624) **Sterile Processing Tech II** **Shift: 11am-7:30pm** Under the general guidance and direction of the CSPS Clinical Operations Supervisor the Central Sterile Processing Technician 2 independently performs all core job responsibilities in the Sterile Processing Department. Core Sterile Processing functions include...

  • On call caregiver. Earn money in your free time.

    4 weeks ago

    Danvers, United States Guardian Angel Senior Services Full time

    Job DescriptionJob DescriptionThe on-call caregiver should be a seasoned, experienced caregiver for senior citizens. HHA or CNA certification is desired, but a strong work history with elderly clients would be seriously considered if applicant was non-certified. The on-call caregiver has potential to make a significant amount of money. Full time work,...

  • On call caregiver. Earn money in your free time.

    2 weeks ago

    Danvers, United States Guardian Angel Senior Services Full time

    Job DescriptionJob DescriptionThe on-call caregiver should be a seasoned, experienced caregiver for senior citizens. HHA or CNA certification is desired, but a strong work history with elderly clients would be seriously considered if applicant was non-certified. The on-call caregiver has potential to make a significant amount of money. Full time work,...

  • On call caregiver. Earn money in your free time.

    3 weeks ago

    Danvers, United States Guardian Angel Senior Services Full time

    Job DescriptionJob DescriptionThe on-call caregiver should be a seasoned, experienced caregiver for senior citizens. HHA or CNA certification is desired, but a strong work history with elderly clients would be seriously considered if applicant was non-certified. The on-call caregiver has potential to make a significant amount of money. Full time work,...

  • On call caregiver. Earn money in your free time.

    1 week ago

    Danvers, United States Guardian Angel Senior Services Full time

    Job DescriptionJob DescriptionThe on-call caregiver should be a seasoned, experienced caregiver for senior citizens. HHA or CNA certification is desired, but a strong work history with elderly clients would be seriously considered if applicant was non-certified. The on-call caregiver has potential to make a significant amount of money. Full time work,...

  • On call caregiver. Earn money in your free time.

    3 days ago

    Danvers, United States Guardian Angel Senior Services Full time

    Job DescriptionJob DescriptionThe on-call caregiver should be a seasoned, experienced caregiver for senior citizens. HHA or CNA certification is desired, but a strong work history with elderly clients would be seriously considered if applicant was non-certified. The on-call caregiver has potential to make a significant amount of money. Full time work,...

  • Out of District Coordinator, Student Services

    1 week ago

    Danvers, United States Danvers Public Schools Full time

    **Out of District Coordinator, Student Services** - Reports To: Director of Student Services - Supervises: Special Education Staff **The professional duties of the Out of District Coordinator are outlined, but not limited to, the following job description.** **Management of Staff**: - ** Hires, observes, supervises and evaluates special education staff...

  • On call caregiver. Earn money in your free time.

    1 month ago

    Danvers, United States Guardian Angel Senior Services Full time

    The on-call caregiver should be a seasoned, experienced caregiver for senior citizens. HHA or CNA certification is desired, but a strong work history with elderly clients would be seriously considered if applicant was non-certified. The on-call caregiver has potential to make a significant amount of money. Full time work, overtime pay and a flat rate on...

  • On call caregiver. Earn money in your free time.

    3 weeks ago

    Danvers, United States Guardian Angel Senior Services Full time

    The on-call caregiver should be a seasoned, experienced caregiver for senior citizens. HHA or CNA certification is desired, but a strong work history with elderly clients would be seriously considered if applicant was non-certified. The on-call caregiver has potential to make a significant amount of money. Full time work, overtime pay and a flat rate on...