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Registration Review Specialist
1 month ago
Summary
Best in Class Work Environment
5x Modern Healthcare Best Places to work
America’s Greatest Workplaces 2023 – Newsweek
Best Employers for New Grads 2023- Forbes
Greatest Workplace for Women 2023 - Newsweek
Benefits
Robust, fully customizable benefits package including Medical/Vision/Dental and more
No cost eCare visits
Employer-provided mental health services for employees and eligible family members
Retirement with employer match up to 5%
Tuition discounts and reimbursement available for continuing your education
CoxHealth Fitness Center and Child Care discounts
Job Summary
A Registration Review Specialist works in a high volume, fast paced environment. They receive incoming and make outgoing phone calls while serving as a liaison between patients, payers, and other health care team members. The Registration Review Specialist must be able to work efficiently under pressure in urgent situations. They are responsible for order management as well as verifying patient demographics, insurance information, medical necessity, and pre-authorization requirements. Calculates patient estimates based on the service scheduled, the contracted plan and reimbursement allowances, benefits, and out of pocket thresholds. The Registration Review Specialist may also assist in rescheduling patient appointments when required. May perform a preliminary Financial Assistance screening to determine eligibility for assistance programs, facilitate applications, and schedule appointments with the Financial Navigation Team.
Job Requirements
Education
Required: High School Diploma or Equivalent
Experience
Preferred: 1 year pre-registration, scheduling, financial counseling or equivalent education/experience
Skills
Excellent customer service and interpersonal skills
Knowledge of medical terminology or CPT or procedure codes
Strong computer and relevant application use skills
Ability to multi-task in a fast paced environment
Ability to effectively adapt and respond to urgent needs and requests
Demonstrates initiative and self-motivation
Working knowledge of health insurance plan benefits
Demonstrates understanding and consistent practice of need for privacy and confidentiality
Licensure/Certification/Registration
Preferred: CHAA or CRCR
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