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Dealership Cashier and BDC Representative

3 months ago

Kansas City, United States Tasca Automotive Group Full time
Description

About Us: Gary Crossley Ford is a leading dealership known for providing exceptional customer service and a wide range of automotive services. We are seeking a friendly and efficient Dealership Cashier and BDC Representative to join our team. If you have excellent communication skills and enjoy working in a dynamic environment, we would love to hear from you

Job Description: As a Dealership Cashier and BDC (Business Development Center) Representative, you will be the first point of contact for our customers. Your primary responsibilities will include handling customer transactions, answering phone calls, scheduling service appointments, and providing general administrative support to the dealership.

Key Responsibilities:
  • Greet customers warmly and assist them with their inquiries
  • Process customer payments
  • Answer and direct incoming phone calls in a professional manner
  • Schedule service appointments and follow up with customers
  • Maintain accurate records of transactions and appointments
  • Provide administrative support to the service and sales departments
  • Ensure the cashier area is clean, organized, and well-stocked
  • Assist with customer concerns and escalate issues as needed
  • Maintain a positive and friendly attitude towards customers and colleagues
Qualifications:
  • High school diploma or equivalent
  • Previous experience as a cashier or in a customer service role is preferred
  • Excellent communication and interpersonal skills
  • Proficient in using computers
  • Ability to handle transactions accurately and efficiently
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Positive attitude and a team player
Benefits:
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) retirement plan
  • Employee discounts on vehicles and services
  • Opportunities for career growth and advancement within the dealership

Gary Crossley Ford is an Equal Opportunity Employer.