Automotive Sales Representative

2 days ago


Iowa City, Iowa, United States Johnson City AcuraMazda Full time
Job Overview

Johnson City Acura Mazda is seeking a highly motivated and organized Automotive Sales Representative to join our Business Development Center (BDC) team. As a key member of our sales team, you will be responsible for managing inbound leads, making outbound calls, and setting appointments for our sales team.

Key Responsibilities:

  • Handle inbound and outbound calls in a professional and courteous manner.
  • Respond promptly to internet leads and customer inquiries via phone, email, and text.
  • Schedule sales appointments for customers to visit the dealership.
  • Maintain and update customer information in our CRM system.
  • Work closely with the sales team to ensure a smooth handoff of leads.
  • Follow up with customers who have visited the dealership to ensure satisfaction and encourage repeat business.
  • Meet or exceed monthly performance goals and KPIs.
  • Provide exceptional customer service and represent Johnson City Acura Mazda positively.

Requirements:

  • Previous experience in a BDC or call center role, preferably in the automotive industry.
  • Strong communication skills, both written and verbal.
  • Ability to build rapport quickly with customers.
  • Proficient in using CRM software and other computer applications.
  • Highly organized with strong time management skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Positive attitude and a willingness to learn.

What We Offer:

  • Competitive base salary plus performance-based bonuses.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid vacation and holidays.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative team environment.


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