Service BDC Representative

10 hours ago


Junction City, Oregon, United States Guaranty Full time
Job Overview

Guaranty Chevrolet is seeking a highly motivated and results-driven Service BDC Representative to join our dynamic team. This pivotal role will be instrumental in fostering lasting customer relationships and driving business growth.

Key Responsibilities
  • Engage with new and previous customers to schedule repeat appointments and build customer loyalty.
  • Collaborate effectively with the service team and other departments to ensure a seamless customer experience.
  • Perform administrative tasks, such as scheduling appointments, data entry, and maintaining accurate records.
  • Contribute to a positive and supportive team environment, fostering a culture of collaboration and continuous improvement.
Requirements
  • Minimum of 1 year of experience in customer service, preferably within the automotive industry.
  • Proven track record of scheduling appointments or call center experience.
  • Strong communication and interpersonal skills, with a focus on active listening and empathy.
  • Proficiency in Microsoft Office Suite with a focus on Excel and basic computer applications.
  • Enthusiasm for personal and professional development, with a desire to contribute to the success of the team.
Benefits
  • Competitive compensation package, including medical, dental, vision, and life insurance.
  • 401k retirement plan with employer contributions.
  • Flexible spending accounts.
  • Employee pricing and discounts on vehicles and services.
  • Opportunities for professional growth and advancement.
Working Conditions
  • Comfortable office environment.

About Guaranty Chevrolet:

Guaranty Chevrolet is a leading automotive dealership serving the Eugene, Springfield, Corvallis, and Oregon Coast communities. We provide exceptional customer service, quality vehicles, and a positive buying experience.



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