Automotive Service Representative
3 days ago
We are a leading automotive dealership dedicated to providing an exceptional customer experience. Our team is passionate about delivering top-notch service and support to our clients.
Job SummaryWe are seeking a highly motivated and customer-focused Automotive Service BDC Associate to join our team. As a key member of our service department, you will be responsible for building strong relationships with our guests, generating service appointments, and providing a world-class experience.
Responsibilities- Develop a strong rapport with our guests to build confidence in our dealership and services, resulting in service appointments.
- Utilize CRM software to generate reservations in the system, ensuring proper follow-up.
- Make outbound calls to set up service appointments and provide our guests with a world-class experience.
- Handle all incoming calls to the service department promptly and courteously.
- Partner with service advisors to schedule appointments per procedures.
- Maintain a general understanding of the repair process and explain it to our customers.
- Address customer concerns and issues or escalate them as needed.
- Coordinate questions and issues with the appropriate department personnel.
- Direct customers to the appropriate department or point-of-contact.
- Ensure all service targets are met or exceeded.
- Prior sales, call center, or BDC experience is preferred.
- Excellent communication and customer service skills.
- Strong computer and phone skills, including Xtime, Excel, Internet, MS Outlook, CRM, and DMS.
- Professional appearance and work ethic.
- Ability to adapt to an ever-changing environment, technology, and processes.
- Team player with a self-motivated, goal-oriented attitude.
- Current, valid driver's license and satisfactory Motor Vehicle Report (MVR).
- All potential employees must pass pre-employment testing, including a background check and drug screen.
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BDC Representative
1 day ago
Bossier City, Louisiana, United States Lexus of Shreveport-Bossier City Full timeJob Summary: We are seeking a highly motivated and experienced BDC Representative to join our team at Lexus of Shreveport-Bossier City. As a BDC Representative, you will be responsible for managing customer inquiries and providing excellent customer service to support our sales team.Key Responsibilities:Act as the primary point of contact for all customer...
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Automotive Service Manager
3 weeks ago
Bossier City, Louisiana, United States Bridgestone America, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Service Manager to join our team at Bridgestone Retail Operations. As a key member of our service department, you will be responsible for managing customer relationships, supervising technicians, and ensuring high-quality service delivery.Key ResponsibilitiesAssign and schedule work duties...
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Automotive Service Technician
2 days ago
Bossier City, Louisiana, United States Valvoline Instant Oil Change Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Automotive Service Technician to join our team at Valvoline Instant Oil Change. As an entry-level technician, you will play a critical role in providing top-tier customer service while performing preventative maintenance services for our guests' vehicles.Key Responsibilities:Perform oil...
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Automotive Service Technician
3 days ago
Bossier City, Louisiana, United States Family Car Group Full timeService Technician - AutomotiveWe are seeking a skilled and honest Service Technician to join our team at Family Car Group. As a Service Technician, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Examine and diagnose vehicles to identify repair needsDiscuss repairs with shop foreman or...
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Cashier Services Representative
3 weeks ago
Bossier City, Louisiana, United States Boomtown Bossier City Full timeJob Title: Cashier Services RepresentativeWe are seeking a highly skilled and detail-oriented Cashier Services Representative to join our team at Boomtown Bossier City. As a Cashier Services Representative, you will be responsible for handling financial transactions, determining customer qualifications, and providing exceptional guest service.Key...
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Member Service Representative
4 weeks ago
Bossier City, Louisiana, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.Key...
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Member Service Representative
1 week ago
Bossier City, Louisiana, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, resolving member issues, and promoting Sam's Club products and services.Key ResponsibilitiesProvide member service by...
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Automotive Technician
3 weeks ago
Bossier City, Louisiana, United States Toys For Trucks Full timeJob SummaryWe are seeking an experienced Automotive Accessory Installer to join our team at Toys For Trucks, Inc. As an Automotive Accessory Installer, you will be responsible for installing various types of vehicle accessories, including hitch and wiring, tonneau covers, truck caps, lift kits, and other suspension items.Key ResponsibilitiesInstall vehicle...
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Member Service Representative
4 weeks ago
Bossier City, Louisiana, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.Key...
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Member Service Representative
2 weeks ago
Bossier City, Louisiana, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, resolving member issues, and promoting Sam's Club products and services.Key ResponsibilitiesProvide member service by...
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Member Service Representative
3 days ago
Bossier City, Louisiana, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, resolving member issues, and promoting Sam's Club products and services.Key ResponsibilitiesProvide member service by...
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Customer Service Representative
3 weeks ago
Bossier City, Louisiana, United States Barksdale Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Barksdale Federal Credit Union. As a key member of our service team, you will be responsible for providing exceptional service to our members through prompt and courteous handling of a diverse range of calls.Key Responsibilities:Handle member...
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Member Service Representative
4 weeks ago
Bossier City, Louisiana, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, resolving member issues, and promoting Sam's Club products and services.Key ResponsibilitiesProvide member service by...
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Automotive Sales Consultant
4 weeks ago
Bossier City, Louisiana, United States Family Car Group Full timeJob OpportunityFamily Car Group is seeking a highly motivated and results-driven Internet-focused sales professional to join our team. As an Automotive Sales Consultant, you will play a key role in developing and implementing our e-commerce platform, responding to sales leads, and providing exceptional customer service.ResponsibilitiesMonitor and respond to...
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Member Service Representative
2 weeks ago
Bossier City, Louisiana, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities:Provide...
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Member Service Representative
1 month ago
Bossier City, Louisiana, United States Sam's Club Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and promoting Sam's Club products and services.Key ResponsibilitiesProvide member...
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Customer Service Representative
1 month ago
Bossier City, Louisiana, United States Planet Fitness Full time{"Job Title": "Member Services Representative Evenings", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Member Services Representative, you'll play a key role in delivering exceptional customer service and ensuring a positive experience for our...
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Automotive Service Technician
4 weeks ago
Morgan City, Louisiana, United States Chabill's Tire and Auto Service Full timeJob SummaryChabill's Tire and Auto Service is seeking a skilled and detail-oriented General Service Technician to join our team. As a General Service Technician, you will be responsible for providing exceptional service to our customers by performing routine vehicle maintenance and repairs, including oil changes, tire rotations, and other services.Key...
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Customer Service Representative
2 weeks ago
Bossier City, Louisiana, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests, creating a positive member experience.Key ResponsibilitiesGreet members, prospective members, and guests, providing a superior level of customer service.Handle all front desk related...
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Morning Member Services Representative
2 days ago
Bossier City, Louisiana, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, prospective members, and guests.Key Responsibilities:Provide a superior level of customer service to members,...