BDC Internet Sales Representative

3 days ago


City of Industry CA USA, United States Puente Hills Hyundai Full time
Job Title: BDC Internet Appointment Setter

At Puente Hills Hyundai, we are seeking a highly motivated and results-driven BDC Internet Appointment Setter to join our team. As a key member of our sales team, you will be responsible for handling all incoming phone calls and internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.

Responsibilities:
  • Respond to internet inquiries and sales calls with courtesy, accuracy, and professionalism.
  • Promptly and accurately enter all customer inquiry data into our CRM system.
  • Generate sales appointments for customers to meet with our sales team.
  • Conduct phone surveys to assess customer wants and needs.
  • Effectively utilize lead management tools to maximize sales opportunities.
  • Work our VIP Lease Retention list to ensure customer satisfaction and loyalty.
  • Stay up-to-date on manufacturer brands, models, features, and options to provide expert knowledge to customers.
  • Provide exceptional customer service to ensure complete satisfaction and repeat business.
Requirements:
  • Previous phone experience in customer service, sales, or telemarketing.
  • Open availability to work a variety of shifts, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
What We Offer:
  • Competitive hourly rate and overtime pay.
  • Monthly bonuses for meeting sales targets.
  • Appointment show and sold bonuses for exceptional performance.


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