Intake Coordinator
3 weeks ago
Are you someone who thrives in a dynamic environment, enjoys interacting with people, and has a knack for organization? We are on the lookout for an enthusiastic Intake Coordinator to join our team in Boca Raton This role is perfect for someone who is detail-oriented, loves providing excellent customer service, and is skilled at managing multiple tasks efficiently.
What You'll Be Doing:
- Providing top-notch customer service from the first request to the completion of services.
- Accurately logging referrals received through our secure client portal.
- Keeping the Team Lead and clients informed of any scheduling issues or delays.
- Verifying information by contacting relevant agencies or individuals.
- Using our company software and equipment efficiently.
- Demonstrating excellent organizational skills and attention to detail while managing multiple priorities.
- Communicating effectively using correct English, spelling, and grammar.
- Maintaining confidentiality and adhering to HIPAA, Conflict of Interest, and Ethics guidelines.
- Understanding and applying current URAC standards relevant to job functions.
- High School Diploma or equivalent.
- Proficiency in the MS Office Suite.
- Excellent verbal and written communication skills.
- Ability to organize and prioritize tasks effectively.
- Willingness to accept and apply constructive feedback.
- Experience with imaging and scanning documents is a plus.
What We Offer:
We provide a supportive environment where you can grow and develop your skills. Enjoy being part of a team that values your contributions and offers great benefits.
Join us in making a difference by ensuring our clients receive the best service possible. We can't wait to meet you
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