Personal Injury Intake Specialist

4 weeks ago


Boca Raton, Florida, United States Hollander Law Firm Full time
Client Relations Coordinator

We are seeking a highly skilled and compassionate Client Relations Coordinator to join our team at Hollander Law Firm. As a key member of our team, you will be responsible for managing client relations, screening incoming potential client phone calls, and collaborating with our marketing team to bring in new cases.

Responsibilities:

  • Screen incoming potential client phone calls to ensure the case falls within our scope
  • Set appointments for potential clients to keep our lawyers' schedules organized
  • Collect paperwork and enter data into our case management system
  • Perform miscellaneous clerical tasks as needed
  • Greet clients and visitors warmly, maintaining a professional and welcoming atmosphere

Qualifications:

  • Previous experience with CRM and case management software desired
  • Customer service or sales experience a plus
  • Excellent communication skills and sense of empathy
  • Previous legal experience highly valued

Benefits:

  • Competitive pay (commensurate with experience)
  • Bonus opportunities
  • Comprehensive health insurance coverage
  • Generous paid time off and holidays
  • 401(k)


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