Field Operations Manager

1 week ago

South Cairo, United States Verizon Full time
When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing...

You will manage the day to day operations of a field crew responsible for maintaining and installing Verizon's Network. You will be actively coaching, motivating and supporting your team's professional development. You will be leading and guiding a team of union-represented employees promoting outstanding customer service in a safe working environment. You will be managing multiple tasks and prioritizing based upon the ever changing environment and daily service delivery situations.

  • Training, coaching, and counseling direct reports through observing employee quality and safety performance.

  • Engaging with employees to manage, evaluate and meet team performance and business metrics.

  • Conducting employee performance appraisals and communicating feedback effectively.

  • Supporting the installation, maintenance, and construction of network services.

  • Evaluating trends in data and identifies the root cause of issues to develop solutions to customer service or network issues.

  • Interacting with customers as needed to ensure service satisfaction.

  • Managing mandatory training on compliance, safety, systems and general process changes.

  • Maintaining and securing administrative records for tracking employee attendance, records of work performed, training completed and other important metrics.

  • Resolving grievances and workplace issues to maintain and enhance a positive working environment.

  • Traveling required within work geography. May be overnight at times depending on geography size.

What we're looking for...

You thrive in environments where strong leadership skills, business acumen, and technical expertise are key to driving the success of multi-functional teams. No stranger to succeeding in a fast-paced environment, you juggle competing priorities with ease. You enjoy solving problems with a knack for digging into the details to determine root causes, quantifying impact, and pursuing impactful solutions. People count on you for your ability to build relationships at all levels and communicate clearly to business and technical audiences alike.

You'll need to have:

  • Bachelor's degree or four or more years of work experience.

  • Four or more years of relevant work experience.

  • Experience in managing and leading cross-functional teams.

  • Valid driver's license.

  • Willingness to travel.

  • Willingness to work extended hours when necessary, including weekends, holidays, after hours and on-call as required for the needs of the business.

Even better if you have one or more of the following:

  • A degree

  • Experience in the telecommunications or technology industry.

  • Strong communication skills.

  • Knowledge of outside plant network architecture including copper and fiber optics.

  • Strong PC skills (e.g. Microsoft Office Suite, Google Suite, etc.)

  • Experience using virtual collaboration tools (i.e. Zoom, Blue Jeans, Slack, MS teams, etc.).

Additional information: Relocation benefit

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s). Scheduled Weekly Hours 40 Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $83,000.00 and $153,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.

  • Field Operations Manager

    5 days ago

    South Cairo, United States Verizon Full time

    About the RoleWe are seeking a highly skilled and experienced Field Operations Manager to join our team at Verizon. As a key member of our operations team, you will be responsible for managing the day-to-day activities of a field crew responsible for maintaining and installing Verizon's network.Key ResponsibilitiesTeam Management: You will be responsible for...

  • Field Operations Director

    2 weeks ago

    South Cairo, United States Verizon Communications, Inc. Full time

    Operations Leadership RoleVerizon Communications, Inc. is seeking a seasoned Operations Manager to lead our field crew in maintaining and installing our network infrastructure.Manage day-to-day operations of a field crew responsible for network maintenance and installation.Coach, motivate, and support team members in their professional development and career...

  • Field Operations Director

    1 week ago

    South Cairo, United States Verizon Communications, Inc. Full time

    Job Summary:We are seeking a highly skilled and experienced Field Operations Manager to join our team at Verizon Communications, Inc.Key Responsibilities:Manage the day-to-day operations of a field crew responsible for maintaining and installing Verizon's Network.Coach, motivate, and support the professional development of team members.Lead and guide a team...

  • Operations Manager

    4 days ago

    Cairo, United States Core-Mark Full time

    {"Job Title": "VP, Operations", "Job Description": "Job Summary:We are seeking a highly skilled and experienced VP, Operations to join our team at Performance Food Group. As a key member of our leadership team, you will be responsible for managing all aspects of our warehouse workflow and overseeing our driver fleet. Your expertise will be crucial in...

  • Operations Manager

    3 days ago

    Cairo, United States Performance Foodservice Full time

    {"Job Title": "Operations Manager", "Job Description": "Job SummaryWe are seeking an experienced Operations Manager to join our team at Performance Foodservice. As a key member of our operations team, you will be responsible for managing all aspects of our warehouse workflow and overseeing our driver fleet. Your expertise will help us achieve corporate goals...

  • Maintenance Operations Manager

    1 week ago

    South Weymouth, United States Panco Operations Full time

    Job SummaryPanco Operations is seeking a highly skilled and experienced Maintenance Operations Manager to join our team. As an Assistant Maintenance Supervisor, you will play a critical role in ensuring the smooth operation of our properties.Key ResponsibilitiesTeam Management: Assist the Maintenance Supervisor in managing the onsite maintenance team,...

  • Network Operations Supervisor

    3 days ago

    South Cairo, United States Verizon Communications, Inc. Full time

    Job SummaryYou will oversee the daily operations of a field crew responsible for maintaining and installing Verizon's Network infrastructure. Your key responsibilities will include:Coaching and motivating team members to enhance their professional developmentLeading and guiding a team of Operations Managers to ensure seamless network operationsCollaborating...

  • Field Service Operations Manager

    2 weeks ago

    South Holland, Illinois, United States Clean Harbors Full time

    Job SummaryClean Harbors is seeking a highly skilled and experienced Field Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for the direct supervision of Field Technicians and ensuring the successful execution of field service and emergency response projects.Key ResponsibilitiesSupervise and train...

  • Shipping Operations Manager

    1 week ago

    Cairo, United States Monrovia Nursery Company Full time

    Job SummaryWe are seeking a highly skilled and experienced Shipping Operations Manager to join our team at Monrovia Nursery Company. As a key member of our operations team, you will be responsible for ensuring the safe, effective, and on-time delivery of our high-quality plants to customers across various markets.Key ResponsibilitiesBusiness Planning and...

  • Restaurant Operations Manager

    2 days ago

    Cairo, United States Burger King Full time

    Restaurant General ManagerThe Restaurant General Manager is the key leader responsible for driving the success of a single restaurant location. Reporting to the District Manager, this role oversees the daily operations of the restaurant, ensuring exceptional guest experiences, efficient labor management, and adherence to company standards.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Cairo, United States Burger King Full time

    Restaurant General Manager Position at BURGER KINGThe Restaurant General Manager serves as the principal leader of the establishment, focusing on financial success, customer satisfaction, team productivity, and operational efficiency. In this role, you will manage the daily activities of a single restaurant, reporting directly to the District Manager while...

  • Restaurant Operations Manager

    3 weeks ago

    Cairo, United States Burger King Full time

    Restaurant General Manager Position at BURGER KINGThe Restaurant General Manager serves as the primary leader of the establishment, focusing on financial success, customer satisfaction, team productivity, and seamless operations. In this role, you will manage the daily activities of a single restaurant, reporting directly to the District Manager while...

  • Restaurant Operations Manager

    2 weeks ago

    Cairo, United States Burger King Full time

    Restaurant General Manager Position at BURGER KINGThe Restaurant General Manager serves as the principal leader of the establishment, focusing on profitability, customer satisfaction, team productivity, and seamless operations. In this role, you will manage the daily activities of a single restaurant, reporting directly to the District Manager and overseeing...

  • Store Operations Manager

    2 days ago

    Cairo, United States Walgreens Full time

    Key Responsibilities:As a Shift Lead at Walgreens, you will be responsible for:Opening and closing the store in the absence of store managementEnsuring the back door of the store is open for deliveriesCompleting product returns, order voids, customer refunds, and cash drops to the safeProviding change as requested to cash registersWhat You'll Gain:By taking...

  • Director of Warehouse Operations

    1 week ago

    Cairo, United States Performance Food Group Full time

    Job Summary:We are seeking a highly skilled and experienced professional to join our team as a Director of Warehouse Operations at Performance Food Group. As a key member of our operations team, you will be responsible for overseeing the management of our warehouse workflow and driver fleet.Key Responsibilities:Manage and oversee all aspects of warehouse...

  • Director of Field Operations

    7 days ago

    Charleston, South Carolina, United States Recon Recruitment Full time

    About the RoleWe are seeking a seasoned Director of Field Operations to lead and manage our field operations team. The ideal candidate will have extensive experience in project management, budgeting, estimating, and leading teams to ensure the successful execution of our projects.Key ResponsibilitiesOversee all field operations, ensuring projects are...

  • Field Operations Engineer

    3 weeks ago

    South Beloit, Illinois, United States Gilder Search Group Full time

    Field Service EngineerJob OverviewThe Field Service Engineer is responsible for the installation and maintenance of industrial heat treating machinery, which includes systems for aluminum heat treatment, solution heat treating, aging processes, and various furnace types (Thermal Process). This role also encompasses the management of process atmospheres, CAB...

  • Network Maintenance Supervisor

    2 weeks ago

    South Cairo, United States Verizon Communications, Inc. Full time

    Operations Leadership RoleVerizon Communications, Inc. is seeking a seasoned Operations Manager to lead our field crew in maintaining and installing our network infrastructure.Manage day-to-day operations of a field crew responsible for network maintenance and installation, ensuring seamless service delivery to our customers.Coach, motivate, and support team...

  • Vice President of Operations

    3 weeks ago

    Cairo, United States Performance Foodservice Full time

    Job Overview:We offer a comprehensive benefits package, including immediate Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more.Career Development:Opportunities for advancement while performing vital functions to support the food distribution network across America.Work...

  • Operations Manager

    1 week ago

    North Charleston, South Carolina, United States United Site Services Full time

    About United Site ServicesUnited Site Services is a leading provider of comprehensive site services, dedicated to fostering partnerships that enable our customers' project and event success. Our expertise in site management, process optimization, and corporate responsibility are core pillars of our value proposition, supported by tangible best-practice...